Annick Perry works at Noventum and helps manufacturing companies realising service transformations to improve the profitability of the service business in the role of senior project manager. Over the past years she has worked with more than 30 companies realising changes in service business models, service sales and delivery models and service people development practices.
Annick Perry, Senior Project Manager, Noventum gives us some insight into the findings of a recent research project that Noventum and Aston Universities Advanced Services Group have undertaken to look at Advanced Services Trend within
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