Author archives: Claudine Bianchi

About Author:

Website: https://www.clicksoftware.com/
Claudine is a highly regarded, results-oriented senior executive with over 20 years of management experience in B2B technology marketing. Throughout her career she has built companies with aggregate exits close to $1 billion and averaging 7x return for investors. Before joining ClickSoftware, Claudine held executive marketing positions at various technology companies, including Forrester Research, Navisite (now part of Time Warner Cable), eCopy (now part of Nuance), MetaCarta (Nokia’s Mapping Platform), and Avid. Claudine holds a Bachelor’s degree in English from Dartmouth College.

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  The benefits of outsourcing the field service supply chain

  May 16, 18 • 823 Views • Features, Logistics • Claudine Bianchi • No Comments

   Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain. Claudine Mosseri, General Manager, Field Services, ByBox outlines the benefits of outsourcing

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  Real insight: Building a big data bridge to customer satisfaction

  Jul 11, 17 • 1971 Views • Features, Future of FIeld Service • Claudine Bianchi • No Comments

   We’re all in the service business now states ClickSoftware’s CMO, Claudine Bianchi before explaining how and why meaningful interpretation of data will be the key to defining a new level of customer trust… Do you remember the last truly