Author archives: Colin Brown

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    Functionality vs. Technology

    Aug 14, 14 • 2862 Views • Features, Future of FIeld ServiceComments Off on Functionality vs. Technology

     Colin Brown, Managing Director, Tesseract takes a look at the difference between functionality and technology and why technologies must learn to adapt and evolve if they are to continue to thrive… In all product development, especially where

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    SaaS – Why should I buy it If I just want to use it?

    Jun 10, 14 • 2423 Views • Features, Software and AppsComments Off on SaaS – Why should I buy it If I just want to use it?

     As Managing Director of the company that developed the world’s first browser based service management software, Colin Brown of Tesseract is a bit of an expert when it comes to both SM software and the Cloud itself so we asked him to give us some