Dave Hart is Vice President of Global Customer Transformation at ServiceMax where he focuses on working with prospects and existing customers to understand and unlock the true value their field service organizations. Having started his career as a field service engineer, Hart has decades of field service management and customer transformation experience, most recently leading Pitney Bowes’ entire European Service organization. During his more than a decade at Pitney Bowes, Hart also managed the international DMT (Document Messaging Technologies) service group, UK GMS (Global Mailing Solutions) group, and national operations of Pitney Bowes Management Services.
Disruption has become a phrase so widely used it is in danger of becoming hackneyed, but in terms of asset maintenance, the IoT is bringing true, genuine disruption writes Servicemax’s Dave Hart… If you had to pick a moniker for this decade,
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