FIELD SERVICE NEWS › Field Service News

July 20, 2022

What is the Role of the non-OEM in Servitization

What is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling the outcome a...

News

July 19, 2022

Electrolux launches Appliance-as-a-Service program to promote circular economy

Electrolux is launching a new ‘Appliance-as-a-Service’ program for landlords to contribute to the circular economy by integrating a circular approach into home appliance products and solutions and this is the latest example.

Digital Transformation, News

July 15, 2022

Ericsson, Qualcomm and Thales to take 5G into space

5G non-terrestrial networks could help to provide complete global 5G coverage – including areas currently not served by terrestrial networks.

Digital Symposium, Premium Resources

July 6, 2022

AMA Reflections: Answering the Tough Industry Questions on Field Service Technology and Strategy

Dan Snowden and Max Dinser of HSO join the Field Service News Digital Symposium to reflect on an AMA session focused on technology and service strategy in the field service industry.

Service Strategy, Servitization and Advanced Service Design, Think Tank Sessions

July 2, 2022

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector?

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector? Add to Your Personal Library (0) Click...

Feature, Think Tank Session, Editor's Pick

June 30, 2022

Providing Value for Customers

Providing Value for Customers Creating customer value increases customer satisfaction and the customer experience. In order to achieve this...

Feature, Service Operations

June 28, 2022

Why do we need to measure service KPIs differently

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’