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Jan 10, 19 •
695 Views •
Features, Software and Apps, video •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director Surefire about how having implemented a new field service management solution they have been able to better align their service and sales operations This is part four of a
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Jan 3, 19 •
782 Views •
Features, Software and Apps, video •
Field Service News •
1 Comment
Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director, Surefire about the benefits to Customer Satisfaction they have discovered since implementing a dedicated Field Service Management Solution… This is part three of a
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Dec 27, 18 •
892 Views •
Features, Management •
Nick Frank •
No Comments
The UK Service Community is a group of professionals who are passionate about service and believe in sharing ideas and experiences in order to improve. It is a community in the true sense of the word in that there is no legal entity, no sponsors, no
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Dec 27, 18 •
533 Views •
Features, Software and Apps, video •
Kris Oldland •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director, Surefire about how they approached selecting a Field Service Management system that met their business needs… This is part two of a new four-part series sponsored
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Dec 24, 18 •
712 Views •
Features, Logistics •
Field Service News •
No Comments
The process of creating a price that reflects a company’s soft value is truly a journey. Reaching directly into a world where your products and services serve your customers, the value/price journey is an intense process in which companies can learn
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Dec 20, 18 •
293 Views •
Features, Software and Apps •
Bill Pollock •
No Comments
As part of an excellent analysts paper commissioned by ServicePower, Bill Pollock has provided an in-depth look at the service requirements for the security sector, here we take a look at an excerpt from that paper… There are now more security
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Dec 19, 18 •
809 Views •
Features, Future of FIeld Service •
Field Service News •
No Comments
In the third from our series of articles looking at the key speakers at this year’s Aftermarket business conference, Copperberg’s Mark McCord reflects on an exciting presentation given by Mika Karaila, Valmet on the potential of Augmented
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Dec 19, 18 •
357 Views •
Features, Software and Apps, video •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News speaks to Jo Cherriman, Director, Surefire about why they felt they needed to move to a dedicated field service management solution… This is part one of a new four-part series sponsored by Asolvi
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Dec 18, 18 •
814 Views •
Features, Management •
Paul Whitelam •
No Comments
With 2020 on the horizon, it’s the perfect time to think about new ways to improve your field service business. Paul Whitelam, ClickSoftware outlines nine key areas that you need to be targetting to ensure your service delivery remains competitive as
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Dec 17, 18 •
776 Views •
Features, Software and Apps, video •
Field Service News •
No Comments
In this final excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service operations
