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Jan 10, 19 •
831 Views •
Features, Software and Apps, video •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director Surefire about how having implemented a new field service management solution they have been able to better align their service and sales operations This is part four of a
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Jan 3, 19 •
864 Views •
Features, Software and Apps, video •
Field Service News •
1 Comment
Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director, Surefire about the benefits to Customer Satisfaction they have discovered since implementing a dedicated Field Service Management Solution… This is part three of a
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Dec 27, 18 •
1170 Views •
Features, Management •
Nick Frank •
No Comments
The UK Service Community is a group of professionals who are passionate about service and believe in sharing ideas and experiences in order to improve. It is a community in the true sense of the word in that there is no legal entity, no sponsors, no
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Dec 27, 18 •
754 Views •
Features, Software and Apps, video •
Kris Oldland •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director, Surefire about how they approached selecting a Field Service Management system that met their business needs… This is part two of a new four-part series sponsored
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Dec 20, 18 •
480 Views •
Features, Software and Apps •
Bill Pollock •
No Comments
As part of an excellent analysts paper commissioned by ServicePower, Bill Pollock has provided an in-depth look at the service requirements for the security sector, here we take a look at an excerpt from that paper… There are now more security
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Dec 19, 18 •
1138 Views •
Features, Future of FIeld Service •
Field Service News •
No Comments
In the third from our series of articles looking at the key speakers at this year’s Aftermarket business conference, Copperberg’s Mark McCord reflects on an exciting presentation given by Mika Karaila, Valmet on the potential of Augmented
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Dec 19, 18 •
529 Views •
Features, Software and Apps, video •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News speaks to Jo Cherriman, Director, Surefire about why they felt they needed to move to a dedicated field service management solution… This is part one of a new four-part series sponsored by Asolvi
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Dec 18, 18 •
868 Views •
Features, Management •
Paul Whitelam •
No Comments
With 2020 on the horizon, it’s the perfect time to think about new ways to improve your field service business. Paul Whitelam, ClickSoftware outlines nine key areas that you need to be targetting to ensure your service delivery remains competitive as
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Dec 17, 18 •
971 Views •
Features, Software and Apps, video •
Field Service News •
No Comments
In this final excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service operations
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Dec 13, 18 •
1908 Views •
Features, Future of FIeld Service •
Field Service News •
No Comments
Blockchain and its potential has been mooted in field service circles for years. Is it time we stop thinking big and instead build smaller use-cases before we lose sight of what’s actually important, the end-user? Mark Glover, Field Service News’
