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Oct 26, 18 •
921 Views •
Features, Management •
Samir Gulati •
No Comments
The customer experience is a crucial differentiator between organisations and that experience needs to be consistent across the whole customer journey, Samir Gulati, Chief Marketing Officer, ServicePower explains why this is so vital… Today’s
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Oct 19, 18 •
694 Views •
Features, Management •
Jan Van Veen •
No Comments
Jan Van Veen, Founder of MoreMomentum continues his latest exclusive Field Service News series on how companies can monetise their services with IoT as he turns his attention to something many companies struggle with – better articulating their
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Oct 16, 18 •
304 Views •
Management, News •
Michael Bluemberg •
No Comments
Field Service Insights is a subscription-based, membership website headed up by long-time fieldservicenews.com associate columnist Michael Blumberg. Fieldservicenews.com has arranged an exclusive free trial period to this exciting new members community
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Oct 5, 18 •
464 Views •
Management, News •
Field Service News •
No Comments
ClickSoftware, the leading provider of field service management software, has announced a number of new customer wins and updates from the second quarter of 2018. The company announced several new customers in a range of industries and geographies,
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Oct 4, 18 •
640 Views •
Features, Management •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News is joined by Michael Smythe and Alice Walton from eBecs as they discuss how their clients are using their site assessment survey tool to collect key data from the field when their field service engineers
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Sep 28, 18 •
657 Views •
Management, News •
Field Service News •
No Comments
Ultra Consultants, Inc., an independent research and enterprise solutions consulting firm serving the manufacturing and distribution industries, today announced the launch of its Center of Excellence. Located at
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Sep 27, 18 •
855 Views •
Features, Management •
Field Service News •
No Comments
Every year, the team at Copperberg AB, producers of the forthcoming Aftermarket Business Platform gather the brightest service leaders from the largest manufacturing companies and from all corners of Europe to dissect the ongoing service transformation
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Sep 21, 18 •
789 Views •
Management, News •
Field Service News •
No Comments
Places for the upcoming Service Community event which is being hosted by GE Power, are now becoming very limited… The event will be hosted at Ge’s state-of-the-art facility at Stafford on the 16th October from 11.00 to 16.00. As one of the
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Sep 19, 18 •
608 Views •
Management, News •
Field Service News •
No Comments
Juniper Networks an industry leader in automated, scalable and secure networks, today announced it has expanded its 18-year partnership with Ericsson, a global leader in mobile networks, to deliver a comprehensive end-to-end 5G solution leveraging
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Sep 18, 18 •
593 Views •
Management, News •
Field Service News •
1 Comment
New research released recently shows that mobile device reliability is having an enormous impact on the health and well-being of mobile workers, with over 40% experiencing stress or anxiety due to device issues that prevent them from completing their
