Archive for the ‘Management’ Category

  • How important is the board to implementing change?

    Jun 16, 14 • 2715 Views • Management, videoComments Off on How important is the board to implementing change?

     As part of Trimble Field Service Management’s recent event “The Big Debate” Will Sambrook of The Arkenham Partnership looks at how important the board is in implementing change for field service organisations as well as discussing

  • Transforming Field Service Operations: A Global Insight

    Jun 8, 14 • 3590 Views • Features, ManagementComments Off on Transforming Field Service Operations: A Global Insight

     In recent years, the battle to improve operational efficiency in field service has been hard fought with businesses constantly looking for new ways to do more with fewer resources. As a result, business leaders are being forced to critically examine the

  • Nigel Moat appointed as Sunrise Solutions Manager

    Jun 5, 14 • 3028 Views • Management, NewsComments Off on Nigel Moat appointed as Sunrise Solutions Manager

     Sunrise Software has announced the appointment of Nigel Moat as Sunrise Solutions Manager, a senior role managing the configuration of all the services that are maintained within the Sunrise product line that are based on the Sostenuto platform. Nigel

  • Service Community to host Steve Downton tribute

    Jun 4, 14 • 3233 Views • Management, NewsComments Off on Service Community to host Steve Downton tribute

     Field Service News is delighted to announce the Service Community is hosting a business as usual event this June to celebrate the achievements of the late Steve Downton within the service industry. This includes presentations from businesses influenced

  • Four ways for service organisations to excel in the age of the customer

    May 30, 14 • 3465 Views • Features, ManagementComments Off on Four ways for service organisations to excel in the age of the customer

     Aly Pinder, research analyst and mobile workforce specialist with the Aberdeen Group joins Field Service News with a new monthly column. In this first feature he looks at how companies can stand out in ‘the age of the customer’ How would you

  • Drivers for Growth and the role of services

    May 7, 14 • 4418 Views • Features, ManagementComments Off on Drivers for Growth and the role of services

     The question of how to grow profitably is high on the strategic agenda of most companies, yet only few are able to realise it. In today’s world, many businesses are struggling to maintain their existing revenue and profit margins, let alone achieve

  • Field Service News Podcast: Nick Frank on drivers for growth

    May 7, 14 • 3107 Views • Features, Management, PodcastComments Off on Field Service News Podcast: Nick Frank on drivers for growth

     Welcome to the fourth edition of our Field Service News podcast. This month we are joined by Noventum Service Management consultant Nick Frank.  In this exclusive interview Nick talks extensively about a recent study he and his colleagues have made

  • Field Service Gamification: Work hard together, play harder together

    May 6, 14 • 4029 Views • Features, ManagementComments Off on Field Service Gamification: Work hard together, play harder together

     Click Software’s Gil Bouhnick, Vice President of Mobility looks at how how companies can use gamification in their organisations to improve efficiency…. Gaming has become a core part of our daily lives. Whether we’re sitting at home

  • Concept Resourcing see huge growth in Field Service recruitmentment demand

    May 2, 14 • 2630 Views • Management, NewsComments Off on Concept Resourcing see huge growth in Field Service recruitmentment demand

     Recruitment consultancy Concept Resourcing have recently announced that they are able to report the highest demand for their services since 2008. This growth is largely due to the company having seen particularly strong demand for their Field Service

  • Don’t Lose your Service Shirts…

    Apr 22, 14 • 3429 Views • Case Studies, Features, ManagementComments Off on Don’t Lose your Service Shirts…

     ‘Congratulations! You grew your service business by 25% last year…but how much money did you make?!’ This is the dilemma we often hear when talking to disappointed and frustrated managers. In our experience this is especially true for