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Mar 13, 14 •
4422 Views •
News, Optimisation, Software and Apps •
Kris Oldland •
Comments Off on Service Power and ServiceMax work together on unified optimisation solution
ServicePower a market leader in field service management, have recently announced a new agreement with ServiceMax, the only global, completely native Force . com field service application in the industry. Another collaboration which could see users of
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Mar 12, 14 •
4841 Views •
Case Studies, Features, Software and Apps •
Kris Oldland •
Comments Off on Case Study: Triton Showers clean up their field service systems
Background: Exel Computer Systems The developing service industry requires improved quality through constant adaption. Exel Computer Systems has brought increasingly sophisticated technology into the Service Management arena providing Software and
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Mar 11, 14 •
3919 Views •
Features, Software and Apps •
Kris Oldland •
Comments Off on 50% seek move to cloud based field service management software
Field Service News has recently been undertaking a piece of research in partnership with Tesseract to assess the appetite for attempts to assess the appetite in the field service industry for moving software to the cloud and utilising a Software as a
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Mar 5, 14 •
3815 Views •
News, Optimisation, Software and Apps •
Kris Oldland •
Comments Off on Sky further increases efficiency and customer satisfaction with FLS VISITOUR
Engineer productivity doubles with FLS VISITOUR scheduling and FLS Mobile solution Sky Deutschland is the leading pay TV company in Germany and Austria with over 3.5 million subscribers. Sky offers live sports, current films, award-winning TV series,
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Mar 2, 14 •
4979 Views •
Features, Software and Apps •
Cathal McGloin •
Comments Off on What we want, what we really really want (in field service)
When the Spice Girls arrived on the scene some 18 years ago (has it really been that long?) they predicted that what we wanted, what we really, really wanted was a Zigazgaarrr (whatever the hell that is). To be frank, that prediction hasn’t come
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Feb 27, 14 •
6809 Views •
Features, Software and Apps •
Lucien Wynn •
Comments Off on Using technology to increase the efficiency of your mobile workforce
It has long been known that field service organisations can utilise technology to reduce costs, boost efficiency and improve the productivity of their mobile workforce. But knowing exactly how to make the most of the technology and opportunities out
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Feb 25, 14 •
5519 Views •
Features, resources, Software and Apps, White Papers & eBooks •
Kris Oldland •
Comments Off on Why you should consider a fully integrated solution
The late Steve Downton was widely regarded as one of the service industries truly great thinkers. His forward outlook on how the industry can and must evolve has helped shape many best in class service organisations over the years and we are pleased to
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Feb 23, 14 •
3791 Views •
News, Software and Apps •
Kris Oldland •
Comments Off on ClickSoftware supply Italian telecoms provider with mobile workforce management solution
Click Software continue to build their reputation as a stand-out provider of field service solutions to the telecommunications industry having won the contract to supply one of Italy’s largest mobile telecom operators WIND Telecomunicazioni Spa, with
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Feb 20, 14 •
4545 Views •
Features, Podcast, Software and Apps •
Kris Oldland •
Comments Off on Field Service News Podcast: ServiceMax’s Dave Hart – from service engineer to European VP of Service
Welcome to the second edition of our Field Service News podcast. This month we are joined by ServiceMax’s Vice President of Global Customer Transformation, Dave Hart who has an incredible background in the field service industry having worked
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Feb 19, 14 •
4568 Views •
News, Software and Apps •
Kris Oldland •
Comments Off on AirWatch and Feed Henry join forces to develop Mobile enterprise applications
FeedHenry, who are a next-generation provider of cloud based mobile enterprise applications have recently announced a technology partnership with AirWatch which could prove to be significant for the field service industry. AirWatch themselves are one of
