FLS Contact information:
Services provided by FLS:
- Workforce Management and Optimisation
- Real-Time Scheduling
- Field Service Management
- Dynamic Route Optimisation
- Workflow Processing
- Resource Scheduling
- Mobile Solutions
- Reporting Tools
- Document management
- Car stock management
- Microsoft Dynamics CRM Integration
- SAP Integration
All about FLS:
FLS is the recognized technology leader in the development and implementation of real-time scheduling, dynamic route optimisation and mobile solutions. Industry leaders such as IBM, Jungheinrich and Sky across various industries, from 20 to 4.500 field resources, have deployed FLS VISITOUR and FLS MOBILE to increase the efficiency of their field service by a cost-optimised scheduling.
The key differentiator of our software is the worldwide unique PowerOptalgorithm which powers VISITOUR. PowerOpt features smart customizable target parameters that can easily be aligned with your business strategy for operational excellence and customer intimacy to enable achievement of higher resource utilisation and first time fix rates compared to other technologies.
FLS VISITOUR is provided On-Premise or as a SaaS-model and its lean architecture makes integration to your ERP/CRM system easy. In addition, our fully embedded solution FLS VISITOUR for MS Dynamics CRM or our SAP Integration Suite, offers you a seamless and fast integration and saves you not only valuable time and cost but will also improves the user experience of your employees.
FLS VISITOUR Workflow, our workflow-controlled process optimisation solution based on graphical modeling according BPMN, allows you proactive task control and automated processes for both back office and field activities. All service processes, from call intake through commercial completion, are controlled and documented efficiently.
FLS MOBILE is our stand-alone mobile solution for your field staff. All relevant information for efficient work performance in the field is provided and in connection with FLS VISITOUR supports dynamic scheduling through the transfer of status messages and data transfer in real-time between the field service and back office. Moreover, FLS MOBILE is a platform-independent hybrid application (BYOD) so you are flexible in hardware investments.
We offer expertise to both small and medium-sized enterprises as well as global corporations, using our experience in the development and implementation of Workforce Management Software for nearly 20 years. All products are develop in Germany by a continuously growing team of highly qualified mathematicians, information scientists, and economists. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest solutions on the market.
The FLS headquarters are in Heikendorf near Kiel and further offices in Germany, UK, The Netherlands, Scandinavia and USA.
Latest video from FLS:
Latest resources from FLS:
Case Study: Jungheinrich Group
The Jungheinrich Group is one of the world’s three largest suppliers of material handling equipment, warehousing and materials flow technology. This Case Study outlines how they used FLS VISITOUR to improve customer service. Click here to view
Latest News and Features from FLS:
Why GPS And Real-Time Traffic Are Essential For Effective Field Service Scheduling…
by Field Service News on November 12, 2018 at 7:45 am
This content originally featured on fieldservicenews.com The blend of GPS, real-time traffic information and latest workforce scheduling can yield previously unknown levels of efficiency for field service delivery. Jeremy Squire, Managing Directo, FLS, Fast Lean Smart explains how… The convergence between field force scheduling and vehicle tracking is not something on the horizon, it has already arrived – and with precise arrival times now … The post Why GPS And Real-Time Traffic Are Essential For Effective Field Service Scheduling… appeared first on - Field Service News - […]
British Engineering Services improves productivity and service with FLS VISITOUR scheduling solution
by Field Service News on October 31, 2018 at 7:45 am
This content originally featured on fieldservicenews.com Fast Lean Smart (FLS) is helping to cut down travel and admin time for British Engineering Services, enabling field engineers to be more productive by up to 15% each day. Paul Hirst, Managing Director Engineering Inspection, says “FLS have proven an outstanding partner since we began together in 2015. The FLS VISITOUR advanced scheduling solution … The post British Engineering Services improves productivity and service with FLS VISITOUR scheduling solution appeared first on - Field Service News - […]
UK’s biggest forecourt solutions provider chooses Fast Lean Smart for automated scheduling of engineers
by Field Service News on October 3, 2018 at 8:06 pm
This content originally featured on fieldservicenews.com Gilbarco Veeder-Root — the leading petrol forecourt equipment and services provider in the UK — has learned that route planning software really can work. Enter Fast Lean Smart (FLS) and its particular brand of automation. Major petrol station brands, supermarket chains and independent dealers up and down the country rely on Gilbarco. By extension, so … The post UK’s biggest forecourt solutions provider chooses Fast Lean Smart for automated scheduling of engineers appeared first on - Field Service News - […]
Smart shower innovator Aqualisa upgrades field engineer scheduling system to FLS VISITOUR
by Field Service News on July 3, 2018 at 6:45 am
This content originally featured on fieldservicenews.com The company that made UK showers smart is about to do the same to its scheduling operation, by overhauling it with powerful new software from Fast Lean Smart (FLS). Aqualisa was the brainchild of founder Derek Goldsmith, an engineer who bound together two dissimilar metals to create the Bi-Metallic Coil in 1976, making cold showers … The post Smart shower innovator Aqualisa upgrades field engineer scheduling system to FLS VISITOUR appeared first on - Field Service News - […]
Royal Mail Property & Facilities Solutions looks forward to smarter scheduling with Fast Lean Smart software
by Field Service News on April 23, 2018 at 10:14 am
This content originally featured on fieldservicenews.com Fast Lean Smart (FLS) is working with Royal Mail Property & Facilities Solutions (RMPFS) to implement a new scheduling software system to increase productivity and establish a site ownership model. RMPFS wanted to upgrade its current scheduling and route planning software to achieve new levels of efficiency and productivity from its service operations. The company’s … The post Royal Mail Property & Facilities Solutions looks forward to smarter scheduling with Fast Lean Smart software appeared first on - Field Service News - […]