FLS Contact information:
Services provided by FLS:
- Workforce Management and Optimisation
- Real-Time Scheduling
- Field Service Management
- Dynamic Route Optimisation
- Workflow Processing
- Resource Scheduling
- Mobile Solutions
- Reporting Tools
- Document management
- Car stock management
- Microsoft Dynamics CRM Integration
- SAP Integration
All about FLS:
FLS is the recognized technology leader in the development and implementation of real-time scheduling, dynamic route optimisation and mobile solutions. Industry leaders such as IBM, Jungheinrich and Sky across various industries, from 20 to 4.500 field resources, have deployed FLS VISITOUR and FLS MOBILE to increase the efficiency of their field service by a cost-optimised scheduling.
The key differentiator of our software is the worldwide unique PowerOptalgorithm which powers VISITOUR. PowerOpt features smart customizable target parameters that can easily be aligned with your business strategy for operational excellence and customer intimacy to enable achievement of higher resource utilisation and first time fix rates compared to other technologies.
FLS VISITOUR is provided On-Premise or as a SaaS-model and its lean architecture makes integration to your ERP/CRM system easy. In addition, our fully embedded solution FLS VISITOUR for MS Dynamics CRM or our SAP Integration Suite, offers you a seamless and fast integration and saves you not only valuable time and cost but will also improves the user experience of your employees.
FLS VISITOUR Workflow, our workflow-controlled process optimisation solution based on graphical modeling according BPMN, allows you proactive task control and automated processes for both back office and field activities. All service processes, from call intake through commercial completion, are controlled and documented efficiently.
FLS MOBILE is our stand-alone mobile solution for your field staff. All relevant information for efficient work performance in the field is provided and in connection with FLS VISITOUR supports dynamic scheduling through the transfer of status messages and data transfer in real-time between the field service and back office. Moreover, FLS MOBILE is a platform-independent hybrid application (BYOD) so you are flexible in hardware investments.
We offer expertise to both small and medium-sized enterprises as well as global corporations, using our experience in the development and implementation of Workforce Management Software for nearly 20 years. All products are develop in Germany by a continuously growing team of highly qualified mathematicians, information scientists, and economists. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest solutions on the market.
The FLS headquarters are in Heikendorf near Kiel and further offices in Germany, UK, The Netherlands, Scandinavia and USA.
Latest video from FLS:
Latest resources from FLS:
Case Study: Jungheinrich Group
The Jungheinrich Group is one of the world’s three largest suppliers of material handling equipment, warehousing and materials flow technology. This Case Study outlines how they used FLS VISITOUR to improve customer service. Click here to view
Latest News and Features from FLS:
One of the UK’s leading building insurance claims management companies LAS Claims Ltd has achieved a 32% saving in fuel costs just one month after implementing two systems provided by field service software provider FLS. Click here to read more
Engineer productivity doubles with FLS VISITOUR scheduling and FLS Mobile solution Sky Deutschland is the leading pay TV company in Germany and Austria with over 3.5 million subscribers. Click here to read more
German owned FLS who operate their UK division for their Reading office are providers of specialist mobile workforce management and scheduling software and in Mitie they have won the business of the UK’s third largest provider of pest control services. Click here to read more