FLS Contact information:
Services provided by FLS:
- Workforce Management and Optimisation
- Real-Time Scheduling
- Field Service Management
- Dynamic Route Optimisation
- Workflow Processing
- Resource Scheduling
- Mobile Solutions
- Reporting Tools
- Document management
- Car stock management
- Microsoft Dynamics CRM Integration
- SAP Integration
All about FLS:
FLS is the recognized technology leader in the development and implementation of real-time scheduling, dynamic route optimisation and mobile solutions. Industry leaders such as IBM, Jungheinrich and Sky across various industries, from 20 to 4.500 field resources, have deployed FLS VISITOUR and FLS MOBILE to increase the efficiency of their field service by a cost-optimised scheduling.
The key differentiator of our software is the worldwide unique PowerOptalgorithm which powers VISITOUR. PowerOpt features smart customizable target parameters that can easily be aligned with your business strategy for operational excellence and customer intimacy to enable achievement of higher resource utilisation and first time fix rates compared to other technologies.
FLS VISITOUR is provided On-Premise or as a SaaS-model and its lean architecture makes integration to your ERP/CRM system easy. In addition, our fully embedded solution FLS VISITOUR for MS Dynamics CRM or our SAP Integration Suite, offers you a seamless and fast integration and saves you not only valuable time and cost but will also improves the user experience of your employees.
FLS VISITOUR Workflow, our workflow-controlled process optimisation solution based on graphical modeling according BPMN, allows you proactive task control and automated processes for both back office and field activities. All service processes, from call intake through commercial completion, are controlled and documented efficiently.
FLS MOBILE is our stand-alone mobile solution for your field staff. All relevant information for efficient work performance in the field is provided and in connection with FLS VISITOUR supports dynamic scheduling through the transfer of status messages and data transfer in real-time between the field service and back office. Moreover, FLS MOBILE is a platform-independent hybrid application (BYOD) so you are flexible in hardware investments.
We offer expertise to both small and medium-sized enterprises as well as global corporations, using our experience in the development and implementation of Workforce Management Software for nearly 20 years. All products are develop in Germany by a continuously growing team of highly qualified mathematicians, information scientists, and economists. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest solutions on the market.
The FLS headquarters are in Heikendorf near Kiel and further offices in Germany, UK, The Netherlands, Scandinavia and USA.
Latest video from FLS:
Latest resources from FLS:
Case Study: Jungheinrich Group
The Jungheinrich Group is one of the world’s three largest suppliers of material handling equipment, warehousing and materials flow technology. This Case Study outlines how they used FLS VISITOUR to improve customer service. Click here to view
Latest News and Features from FLS:
Smart shower innovator Aqualisa upgrades field engineer scheduling system to FLS VISITOUR
by Field Service News on July 3, 2018 at 6:45 am
The company that made UK showers smart is about to do the same to its scheduling operation, by overhauling it with powerful new software from Fast Lean Smart (FLS). Aqualisa was the brainchild of founder Derek Goldsmith, an engineer who bound together two dissimilar metals to create the Bi-Metallic Coil in 1976, making cold showers […]
Royal Mail Property & Facilities Solutions looks forward to smarter scheduling with Fast Lean Smart software
by Field Service News on April 23, 2018 at 10:14 am
Fast Lean Smart (FLS) is working with Royal Mail Property & Facilities Solutions (RMPFS) to implement a new scheduling software system to increase productivity and establish a site ownership model. RMPFS wanted to upgrade its current scheduling and route planning software to achieve new levels of efficiency and productivity from its service operations. The company’s […]
Quicker attendance and reduced costs for Financial Services leader using FLS VISITOUR scheduling in conjunction with Microsoft Dynamics
by Kris Oldland on April 10, 2018 at 6:45 am
Key Retirement Group (KR Group) have implemented FLS VISITOUR optimised appointment booking and scheduling software from Fast Lean Smart for their field-based advisors. Results achieved have included attending appointments sooner, reducing mileage and travel, and increased capacity to attend more appointments per Advisor. Darren Halliwell, Chief Technology Officer at KR Group explains “Our process for […]
Scheduling software users award Fast Lean Smart UK a Net Promoter Score of 100
by Kris Oldland on March 13, 2018 at 7:45 am
FLS, Fast Lean Smart, a leader in field force appointment, schedule and route optimisation solutions, has recently announced the results of its annual customer satisfaction survey in the UK. Jeremy Squire, FLS UK Managing Director comments “Outstanding customer satisfaction is what our customers strive to achieve from their field service operations and I believe we […]
Case Study: Food retailer setting new standards in online delivery service with best-of-breed-Technology from FLS, Fast Lean Smart
by Kris Oldland on August 17, 2017 at 6:45 am
REWE Markt GmbH, with more than 3,000 REWE locations and 90,000 employees, ranks among the leading corporations in the German food retail business. REWE is not only a big player as a brick and mortar retailer, but it is also a leading online pioneer with the establishment of an online supermarket which offers delivery services. […]