FLS Contact information:
Services provided by FLS:
- Workforce Management and Optimisation
- Real-Time Scheduling
- Field Service Management
- Dynamic Route Optimisation
- Workflow Processing
- Resource Scheduling
- Mobile Solutions
- Reporting Tools
- Document management
- Car stock management
- Microsoft Dynamics CRM Integration
- SAP Integration
All about FLS:
FLS is the recognized technology leader in the development and implementation of real-time scheduling, dynamic route optimisation and mobile solutions. Industry leaders such as IBM, Jungheinrich and Sky across various industries, from 20 to 4.500 field resources, have deployed FLS VISITOUR and FLS MOBILE to increase the efficiency of their field service by a cost-optimised scheduling.
The key differentiator of our software is the worldwide unique PowerOptalgorithm which powers VISITOUR. PowerOpt features smart customizable target parameters that can easily be aligned with your business strategy for operational excellence and customer intimacy to enable achievement of higher resource utilisation and first time fix rates compared to other technologies.
FLS VISITOUR is provided On-Premise or as a SaaS-model and its lean architecture makes integration to your ERP/CRM system easy. In addition, our fully embedded solution FLS VISITOUR for MS Dynamics CRM or our SAP Integration Suite, offers you a seamless and fast integration and saves you not only valuable time and cost but will also improves the user experience of your employees.
FLS VISITOUR Workflow, our workflow-controlled process optimisation solution based on graphical modeling according BPMN, allows you proactive task control and automated processes for both back office and field activities. All service processes, from call intake through commercial completion, are controlled and documented efficiently.
FLS MOBILE is our stand-alone mobile solution for your field staff. All relevant information for efficient work performance in the field is provided and in connection with FLS VISITOUR supports dynamic scheduling through the transfer of status messages and data transfer in real-time between the field service and back office. Moreover, FLS MOBILE is a platform-independent hybrid application (BYOD) so you are flexible in hardware investments.
We offer expertise to both small and medium-sized enterprises as well as global corporations, using our experience in the development and implementation of Workforce Management Software for nearly 20 years. All products are develop in Germany by a continuously growing team of highly qualified mathematicians, information scientists, and economists. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest solutions on the market.
The FLS headquarters are in Heikendorf near Kiel and further offices in Germany, UK, The Netherlands, Scandinavia and USA.
Latest video from FLS:
Latest resources from FLS:
Case Study: Jungheinrich Group
The Jungheinrich Group is one of the world’s three largest suppliers of material handling equipment, warehousing and materials flow technology. This Case Study outlines how they used FLS VISITOUR to improve customer service. Click here to view
Latest News and Features from FLS:
Case Study: Food retailer setting new standards in online delivery service with best-of-breed-Technology from FLS, Fast Lean Smart
by Kris Oldland on August 17, 2017 at 6:45 am
This content originally featured on fieldservicenews.com REWE Markt GmbH, with more than 3,000 REWE locations and 90,000 employees, ranks among the leading corporations in the German food retail business. REWE is not only a big player as a brick and mortar retailer, but it is also a leading online pioneer with the establishment of an online supermarket which offers delivery services. … The post Case Study: Food retailer setting new standards in online delivery service with best-of-breed-Technology from FLS, Fast Lean Smart appeared first on - Field Service News - […]
Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart
by Kris Oldland on August 9, 2017 at 9:59 am
This content originally featured on fieldservicenews.com Kris Oldland, Editor-in-Chief, Field Service News talks to Jeremy Squire of Fast Lean Smart about when a best-of-breed scheduling solution can be the right option over a broader, more generic Field Service Management platform as well as what types of field service companies will benefit from optimised scheduling. The post Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart appeared first on - Field Service News - […]
Major insurers assess claims quicker and save Surveyors 2 hours driving daily with FLS VISITOUR
by Kris Oldland on June 21, 2017 at 9:46 am
This content originally featured on fieldservicenews.com Three of the largest insurance companies in the UK and Europe have deployed FLS’ appointment scheduling software to improve service and enable efficient field service scheduling and routing of field based resources. FLS, Fast Lean Smart, a leading provider of workforce scheduling software and mobile workforce management solutions with UK offices in Reading and Warrington, announces that three major … The post Major insurers assess claims quicker and save Surveyors 2 hours driving daily with FLS VISITOUR appeared first on - Field Service News - […]
Field Service News Interview: Lydia Otto, Sky Deutschland
by Kris Oldland on December 1, 2014 at 10:14 pm
This content originally featured on fieldservicenews.com Earlier this year Field Service News reported that Germany’s leading pay TV company Sky Deutschland had been able to double their field service engineer productivity after implementing Fast Lean Smart’s (FLS) FLS VISITOUR scheduling and FLS Mobile solutions. Now in this exclusive interview with Lydia Otto, Director Field Service and Supply Chain, Sky Deutschland we look at this … The post Field Service News Interview: Lydia Otto, Sky Deutschland appeared first on - Field Service News - […]
£2Bn Mitie deploys FLS VISITOUR for real-time scheduling of pest control field technicians
by Kris Oldland on July 1, 2014 at 11:42 pm
This content originally featured on fieldservicenews.com Software provider Fast Lean Smart (FLS) have recently announced that they have secured a significant new customer win in the form of Mitie’s pest control division. German owned FLS who operate their UK division for their Reading office are providers of specialist mobile workforce management and scheduling software and in Mitie they have won the … The post £2Bn Mitie deploys FLS VISITOUR for real-time scheduling of pest control field technicians appeared first on - Field Service News - […]