Industry events are a vital means of gathering information on the latest trends and technologies as well as providing an opportunity to network with your peers and benchmark your companies operations against the industry as whole.
However, with more events in the field service calender than ever before how do you ensure your attending the events best suited to your needs?
To help you decide here is our list of the key ten events of 2016.
Field Service News subscribers also qualify for discount at many of the events below, so if your looking to attend any of the events listed below email email@example.com first!
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Spare Parts Business Platform – Stockholm, Sweden
February 7 -8, 2017
When: February 7 – 8
Where: Scandic Continetal, Stockholm.
About: This will be the 5th Annual Spare Parts Business Platform, taking place February 7th-8th, 2017 at the Scandic Continental in Stockholm. As manufacturers move more and more into a Service Lifecycle Management approach and service gains in importance within the organisation, it becomes critical for the Spare Parts Business to follow through on the increasing pressure to deliver on service level agreements. This year the event will focus on how to design a spare parts strategy that connects to your service contracts, by challenging your business models and creating a customer-centric business in all aspects.
More info @ www.sparepartseurope.com
Connect FSM – London, United Kingdom
February 22, 2017
When: February 22
Where: TBC, London
Producer: Hennik Research
About:In 2017, Hennik Research is launching it’s inaugural Connect Field Service Management conference.With a whole host of products and solutions available, the market is saturated with options. Connect FSM offers the opportunity to crunch 6 months’ worth of work into 1 day. With presentations from speakers offering FSM best practice, one-to-one meetings with solution providers, networking with experts and industry peers and workshops to air out any worries, the day is designed to be insightful and engaging.
More info @ connect-fsm.com
Field Service Medical – San Diego, USA
February 27 – March 1, 2017
When: February 27 – March 1
Where: Rancho Bernardo Inn, San Diego
Producer: Worldwide Business Research
About: Field Service Medical is a specialist event dedicated to those delivering field service within the medical industry, widely acknowledge as one of the highlights in the calendar for those in the medical sector, who face a unique set of challenges when delivering service in the field…
More info @ fieldservicemd.wbresearch.com
Field Service Summit – Warwick, United Kingdom
April 11 , 2017
When: April 12
Where: Warwick Conference Centre, Warwick.
About: The service business is going through a drastic change, transforming from a cost-centric and reactive approach towards a proactive service offering with high profit margin as companies are pushing to lock-in their customers with long term service agreements. But what effects is that having on field engineers’ jobs, as customer expectations keep rising and the business keeps globalizing?
More info @ www.fieldserviceexcellence.co.uk
Field Service USA – Palm Springs, USA
April 18 – 21, 2017
About: The leading field service event within the US, this four day conference brings together leading practitioners within field service, alongside a veritable who’s who of solution providers, making it the perfect opportunity for service professionals to gain insight into delivering service excellence.
More info @ www.fieldserviceusa.com
Field Service Management & Workforce Mobility Middle East
3 – 4. May 2017
Where: Abu Dhabi, UAE
About: The only summit in the region for Field service experts with 16 hours of interactive network sessions, keynote sessions, panel presentations and more will focus on IoT in the field service management, scheduling and dispatch strategies, predictive maintenance, workforce mobility and specifics of the Region. The unexpectedly changing mobile panorama provides field service industries with unique opportunities to simultaneously enhance customer experience and reduce costs. Learn how to do that and even more.
Enterprise Mobility Transformation Exchange Europe
May 23 – 25
When: 23 – 25 May 2017
Where: Hilton Amsterdam Airport Schiphol, Netherlands
Producer: Enterprise Mobility Exchange
Mobile is now recognised as a key enabler in business transformation; mobile technology is successfully enabling new business models and products to be discovered as a result of implementation.
How do you even begin to formulate and implement a holistic, sustainable and successful mobile strategy, keep within budget, ahead of the competition and uncover new opportunities?
In Amsterdam on 22-24May 2017, these challenges will be discussed at the Enterprise Mobility Transformation Exchange, where 100 CIOs,VPs and Directors of IT, Mobility, Architecture, Applications, Enterprise and Operations from enterprises across Europe will meet.
More info at : fs-ne.ws/Am5G309hBe4
The Spring Servitization Conference 2017 – Lucerne, Switzerland
May 15 – 17, 2017
When: May 15 – 17
Where: Lucerne University of Applied Sciences and Arts
Producer: Advanced Services Group
About: The Spring Servitization Conference (SSC2017) is entirely dedicated to understanding and promoting the adoption of technologically advanced services within Industry. This year the theme will be Internationalisation aspects and the conference will be hosted by the Department for Business Engineering, Lucerne University of Applied Sciences and Arts. The conference will again bring together the world’s leading researchers, practitioners and doctoral students, to debate , and engage with, the theory and practice of servitization. This year activities will be spread over three days.
The Service Community. TBC, United Kingdom
May 24, 2017
“The Service Community is made up of people interested in finding out more about the service industry from its participants. The Service Community aims to provide opportunities to find out what practices have worked for others, and what hasn’t worked, and why; to move away from the theory of what could be done by examining what others do and evaluate successful practices. Meetings (no fee is charged) will aim to provide content which doesn’t appear to be readily available, and to stimulate and inform in a format that is easy to access and use, and relevant to the user.” – Steve Downton
Attendance is free for all Service Professionals and each event is not only a fantastic opportunity to hear of best-practices from leading industry professionals but also to network with other service professionals across the day.
More info @ www.service-community.uk
Field Service Forum – Amsterdam, The Netherlands
May 31 – June 1, 2017
When: May 31 – June 1
Where: Novotel Amsterdam Schipol Airport, Amsterdam
About: In it’s fourth year, Field Service Forum brings together 150+ field service professionals with a fantastic mix of education and networking. Visitors this year can look forward to sharing ideas, networking, and discussing benchmarks on three key areas; field engineers, technology and process.
More info @ fieldserviceexcellence.com
Service Management Expo – London, United Kingdom
June 20 – 22, 2017
About: Service Management Expo will return to ExCeL London from the 20 – 22 June 2017, providing the opportunity to meet with specialist exhibitors, showcasing the latest technologies, products and services.
More info @ www.servicemanagementexpo.co.uk
Enterprise Mobility Transformation Exchange, USA East Coast
When: 10 -12 July 2017
Where: Georgia, USA TBC
Producer: Enterprise Mobility Exchange
Equipping your organisation with the tools to embrace mobility has become a crucial element of your wider business strategy, and is critical to growing business value. In a rapidly evolving digital enviornment it is easier said than done.
In Atlanta in July 2017, 90 CIOs, VPs and Heads of Mobile, IT, Operations and Business Transformation from enterprises across the East Coast and beyond will attend the Enterprise Mobility Transformation Exchange in 2017 to discuss and explore the challenges that the community.
More info at : http://bit.ly/2jbhego
Smarter Services Symposium, Chicago, USA
September 13 – 15, 2017
When: September 13 – 15, 2017
Where: Swissotel, Chicago, USA
Producer: Worldwide Business Research
About: The Service Council’s 6th Smarter Services Symposium will be held Sept 13-15 2017 at the Swissotel in downtown Chicago. The focus of the event will be to provide an unparalleled opportunity for business leaders in service and customer management to learn, share ideas, and network.
More info @ info.servicecouncil.com/symposium-2017-sys-reg
Enterprise Mobility Transformation Exchange UK
September 19 – 20
Having a holistic, end to end, mobility strategy is no longer an option. Rapid advancements in technology combined with the impact of faster, more nimble, competitors is pushing the digital transformation agenda across industries at a very fast pace.
Topics around the value of mobile technology, strategies and business transformation will be addressed by 100 CIOs, VPs and Heads of Mobile, Field Service, IT, Fleet Management and Operations from enterprises across UK at the Enterprise Mobility Transformation Exchange in London on September 2017 ñ widely regarded as THE leading mobility forum in the UK for senior IT professionals.
More info at : fs-ne.ws/qJwA309hBYJ
Field Service Fall, Florida, USA
September 25 – 27, 2017
Join over 250 of your service and support peers this fall for groundbreaking keynotes, interactive sessions, and relaxing networking activities. Field Service has everything you need for an interactive and collaborative environment. With cross-industry service and support executives, you’ll set best practices, benchmark, and build relationships that last far beyond the conference.
More info @ fieldserviceeast.wbresearch.com/
Aftermarket Europe, Wisebaden, Germany
October 18 -20, 2017
When: 19th to 21st October
Where: Hotel Dorint Pallas, Wiesbaden, Germany
About: A new venue and a new country this year for Aftermarket Conference, however as it enters it’s tenth year this event is sure to continue to deliver on its promise of being one of the key events for service centric manufacturers.
More info @ aftermarketeurope.com
Enterprise Mobility Transformation Exchange, USA West Coast
November 14 – 16
When: 14-16 November 2017
Where: Caesars Palace, Las Vegas
Producer: Enterprise Mobility Exchange
The November 2017 Enterprise Mobility Transformation Exchange, Las Vegas, offers you the chance to perfect your mobile ecosystem and fast track your digital transformation.
The Enterprise Mobility Transformation Exchange will bring together 100 leaders responsible for developing mobile strategies, IT Infrastructure and digital innovation within the most successful American and Global Corporations.
The Exchange is all about providing you with the ideal platform to learn, benchmark and network among the most senior business executives and technical leaders across a diverse range of industry sectors.
More info at : fs-ne.ws/rD0M309hGqH
Field Service Europe, Amsterdam, Netherlands
November 29 – December 1 2017
About: A busy event with a high level of senior field service executives from across the continent and an excellent opportunity to reflect on the big trends of the year and how they are impacting field service in Europe.
More info @ fieldserviceeu.wbresearch.com/