As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre and the first of these is Gerard O’Keefe CEO of Irish mobile workforce management software provider.
In his presentation entitled “Enhancing IT systems with Cloud mobility” O’Keeffe explored why mobility is important to business executives. Drawing on research from Accentur, Forrester and IBM highlighted why Mobility Solutions and Cloud based infrastructure were at the top of the agenda for field service companies,highlighting competetive edge, cost pressures, compliance and the smartphone revolution as major drivers for the shift.
O’Keeffe then outlined how mobility was an essential connector for business before highlighting the benefits of Cloud mobility in particular with increased productivity and efficiency the most prominent of these before closing with a real world example of how Accident Exchange had used the GeoPal platform to improve their business processes.