Interview: Harman Lanser, Air France-KLM on Servitization

Apr 21 • Management, Servitization, video • 3087 Views • No Comments on Interview: Harman Lanser, Air France-KLM on Servitization


The move towards servitization for many manufacturers offers a new way of thinking in business, with long term contracts and profitability the carrot on the stick. Kris Oldland, Editor-in-Chief of Field Service News talks to Harman Lanser of Air France-KLM, about making the move to an outcome based approach within the aviation sector following on from his key note speech at last year’s Aston Spring Servitization Conference.

To find out more about servitization register to attend this years Aston Spring Servitization Conference here

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