Interview: John Cullen, Metso, on Servitization

Feb 19 • Servitization, video • 4607 Views • No Comments on Interview: John Cullen, Metso, on Servitization


The trend of servitization, i.e. businesses moving away from transactional approach to business to an outcome based model is gain traction. Kris Oldland, Editor-in-Chief of Field Service News talks to John Cullen whose organisation Metso has recently made the shift about why they had done so and the challenges they had faced in changing the whole ethos of the company from top to bottom.

To find out more about servitization register to attend this years Aston Spring Servitization Conference here

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