Murdock Builders Merchants implemented Masternaut’s telematics system across its fleet of 44 commercial vehicles, enabling the business to effectively track its fleet across the country.
Since installation, Murdock Builders Merchants has seen a marked improvement in driving styles and saved 10% in fuel costs thanks to data provided by Masternaut’s telematics solution. The system has also been helping Murdock Builders Merchants to have complete visibility on fuel usage and driving style.
The system has also helped to provide an increase in driver efficiency, with managers now able to distribute tasks more effectively and increase the work done by all vehicles. The customer relationship has been further enhanced, with information provided to them, giving accurate delivery times and updates in case of traffic delays.
By monitoring vehicles, telematics has been helping managers keep track of the fleet, enabling them to record information like times and dates sites were visited. This provides cast iron clarity on delivery times for customers and helps fleet managers find the nearest driver to a job location.
Paul Sheppard, Group Fleet Manager, Murdock Builders Merchants said “Part of the experience we offer our customers is outstanding delivery with minimal fuss. We’re committed to providing excellent service to our customers and ensuring we hit our delivery times, and Masternaut provides a vital part of how we go about doing that. The system gives us 100% accurate times of delivery and the ability to update customers if there are unexpected delayed, and we’ve been able to make efficiency savings on fuel. Masternaut is a vital, supportive partner of ours and gives us an extra edge that we can offer our customers.”
Steve Towe, Chief Commercial Officer and UK Managing Director, Masternaut added, “For independent family businesses like Murdock Builders Merchants it is vital that they deliver the best services for their customers. Telematics can become a vital tool to ensure a company is able to meet high customer expectations, and at the same time improve on driver behaviour across the fleet. Telematics enables you to provide a duty of care to your staff and produces savings and safety improvements across the fleet, which is important to any business.”