Research Analysis: Increasing Innovation, Agility and Internal Resource to Support Service

Dec 4 • Features, Management, video • 473 Views • No Comments on Research Analysis: Increasing Innovation, Agility and Internal Resource to Support Service

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In this second excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea to discuss the key findings of a research project Astea undertook with WBR.

Here, they talk about how the most cited goal for service-centric manufacturers in 2018/2019 is to increase innovation, agility and internal resource to support further development of new service initiatives…

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The full presentation has already been made available to fieldservicenews.com subscribers but if you are field service management professional you may qualify for a complimentary industry subscription and if you apply for your subscription using the link below we will send you access to both the full presentation PLUS an executive summary of the findings instantly whilst we process your subscription!

Click here to apply for your complimentary industry subscription now…

Note: Please note that by utilising this link for applying for a subscription your data may be shared with the content sponsor Astea, who may contact you for legitimate business concerns relating to the topic of this content (i.e. field service management). For more information on how we store, control and process data in line with EU regulations visit fieldservicenews.com/subscribe

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