Research Analysis – Service Revenue increases whilst product revenue declines

Nov 27 • Features, Management, video • 976 Views • No Comments on Research Analysis – Service Revenue increases whilst product revenue declines


In the first of a four-part series of excerpts from an exclusive video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent research project Astea worked together with WBR to produce looking at the key trends amongst service-centric manufacturers.

In this initial episode, the two discuss that whilst 37% of companies are mostly or entirely product sales driven, in fact, 45% are seeing product revenue decline, but 75% claim that service revenue is increasing.

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The full presentation has already been made available to subscribers but if you are field service management professional you may qualify for a complimentary industry subscription and if you apply for your subscription using the link below we will send you access to both the full presentation PLUS an executive summary of the findings instantly whilst we process your subscription!

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