Tag: Artificial Intelligence

Digital Transformation, News

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield key insights for future service operations…

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Feature, Service Leadership, Service Operations

Why are so many companies still waiting to take their first steps into digital transformation?

Why are so many companies still waiting to take their first steps into digital transformation? At the 2023 Copperberg Power of 50...

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Feature, Service Leadership, Service Operations

The role of technology partners in change management

The role of technology partners in change management At the 2023 Copperberg Power of 50 Aftermarket meeting in Copenhagen, Kris Oldland,...

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FSM Technology, News

New Salesforce Field Service Innovations Bring the Power of AI to the Mobile Workforce

Salesforce have recently announced new AI-powered Field Service innovations to help organizations across industries streamline field...

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FSM Technology, News

IFS delivers 38% YoY revenue growth with sharp rise in demand for its AI capabilities

Mix of Cloud revenue up 55% YoY and ARR up 55% YoY signal robust forward performance and Software revenue up 44% YoY as IFS continues to lead in ERP, EAM, FSM and ESM.

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FSM Technology, News

Bridgestone introduces new portfolio of AI-powered advanced data solutions to provide digital insights into the condition and quality of roads

Bridgestone’s new AI-powered data solutions provide digital insights into the condition and quality of roads. The new portfolio of solutions apply Artificial Intelligence to define the severity of road damage helping to prevent accidents as well as tyre and vehicle damage

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Digital Transformation, News

Flagship Group Selects Totalmobile to Streamline its Housing Repairs Service

Totalmobile will be deployed across the non-profit housing group, reducing repair times and overhead costs, while providing oversight of all operations

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Course, FSN Masterclass

Aligning Remote Service With the Wider Service Portfolio

Aligning Remote Service With the Wider Service Portfolio As a result of the pandemic remote service moved rapidly from being a futuristic...

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Digital Transformation, Feature

Optimal technology solutions in the telecommunications sector

To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.

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Premium Resources, Solutions Theatre

Service Intelligence: The Need for AI in Field Service

Tim Burge, Director, Aquant Discusses How Artificial Intelligence Is Revolutionising Field Service, Highlighting Where AI Provides Value In Service Operations

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