Posts Tagged ‘beyond great service’

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  Beyond Great Service: The Solution (Part 1)

  Oct 16, 17 • 198 Views • Features, Management • Jim Baston • No Comments

   As we continue our exclusive serialisation of Jim Baston’s excellent service industry focussed book Beyond Great Service, our protagonist Charlie has begun to edge closer to an epiphany in his quest to establish a perfect balance between service and

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  Beyond great service: The Hurdles (Part 2)

  Aug 1, 17 • 650 Views • Features, Management • Jim Baston • No Comments

   Charlie’s fictional journey to service sales nirvana continues as Jim Baston continues the serialisation of his excellent industry focussed book beyond Great Service continues… If you missed the earlier parts of this series you can catch up by

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  Beyond great service: The Hurdles (Part 1)

  May 5, 17 • 904 Views • Features, Management • Jim Baston • No Comments

   Jim Baston continues Charlie’s journey as the serialisation of his service oriented book beyond Great Service continues… If you missed the earlier parts of this series you can catch up by clicking here Last time, we saw Charlie come to the

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  Beyond great service: The Revelation (Part 2)

  Dec 15, 16 • 1442 Views • Features, Management • Jim Baston • No Comments

   Jim Baston continues Charlie’s journey as the serialisation of his service oriented book beyond Great Service continues… If you missed the earlier parts of this series you can catch up by clicking here The last time we left Charlie, he was