Tag: Change Management

Course, Service Leadership

Change Management for Project Managers

Change Management for Project Managers In this course we take two aspects that you may be tasked with as a field service leader. Project...

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Course, Service Leadership

Change Management Models: Understanding the Basics

Change Management Models: Understanding the Basics In an industry that shifts as significantly as the field service sector does change can...

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Course, Service Leadership

Change Management Fundamentals

Change Management Fundamentals The field service sector is one that is ever-evolving. As such as a field service leader you will certainly...

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Course, Service Leadership

Change Management Models: Advanced Application

Change Management Models: Advanced Application As a field service leader you will inevitably need to work through a change management...

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Course, Service Leadership

Communicating Change

Communicating Change The field service sector is constantly evolving and as such as a field service leader you will likely have to lead...

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Digital Transformation, Feature, Home

Expert AMA: Do Not Overlook Your Customers During Digital Transformation

HSO’s Kevin Brown Urges Us Not To Lose Sight Of Customer Needs When We Move Towards Our Own Vision Of Digital Transformation.

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Digital Transformation, Feature, Home

Expert AMA: The Field of Dream Failure in Digital Transformation

HSO’s Kevin Brown Explains The “Field of Dreams Failure’ In Digital Transformation which highlights why so Many Digital Transformation Projects Fail

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Digital Transformation, Feature, Home

Expert AMA: Internal and external digital transformation are different

HSO’s Kevin Brown Outlines Why It Is Key To Understand That While There Is Overlap, The Objectives Of Internal And External Digital Transformation Are Different

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Digital Transformation, Feature, Home

Expert AMA: Digital Transformation Should Be About Innovation Not Replication

HSO’s Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May No Longer Be Needed

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Digital Transformation, Feature, Home

Expert AMA: Poor change management will stifle digital transformation?

HSO’s Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter Expert.

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