Posts Tagged ‘Connected Customer’

Connecting Consumers: Great field service is more than just better visibility

Apr 17, 18 • 1477 Views • Features, Software and Apps • Kris Oldland • 1 Comment

Samir Gulati, Chief Marketing Officer with ServicePower joins the exclusive ranks of Field Service News associate columnists and in his first article explains why in a world of increasing customer demands field service delivery needs to be the platform
Are you prepared for the Connected Customer?

Sep 4, 17 • 2620 Views • Features, Future of FIeld Service • Emily Hackman • No Comments

Emily Hackman, Global Director of Marketing, Astea, looks at how the modern phenomenon of the connected customer is driving heightened service expectations that field service companies must meet… In the last few years we have gone through a true
White Paper Overview: Preparing for the Connected Customer

Jun 14, 17 • 2946 Views • Features, Future of FIeld Service, White Papers & eBooks • Kris Oldland • No Comments

Resource Type: White Paper Published by: Astea Title: Preparing for the Connected Customer Field Service Professional? Click here to apply for a complimentary industry subscription to Field Service News and get the white paper “Preparing for
Infographic: Are you prepared for the Connected Customer

Jun 6, 17 • 3459 Views • Features, infographics • Kris Oldland • No Comments

Today’s connected customer is more empowered than ever before. This brings about it’s challenges and also its own opportunities. Are you ready to embrace these? Are you prepared for the connected customer? This handy infographic from Astea