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May 23, 18 •
1268 Views •
Features, Management •
Sumair Dutta •
No Comments
It’s been several years since the official end of the Great Recession and we finally see organizations beginning to switch from a cautionary mindset to one of business expansion. However, business and revenue expansion initiatives need to be built
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Mar 13, 18 •
1285 Views •
News, Software and Apps •
Kris Oldland •
No Comments
FLS, Fast Lean Smart, a leader in field force appointment, schedule and route optimisation solutions, has recently announced the results of its annual customer satisfaction survey in the UK. Jeremy Squire, FLS UK Managing Director comments
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Feb 5, 18 •
1464 Views •
Features, Future of FIeld Service •
Chet Chauhan •
No Comments
Salesforce’s VP of Product Management Chet Chauhan, explains why for those companies seeking to embrace a vision of outcome-based services at the heart of their business future, the platform approach is vital… Servitization is very much top of
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Nov 29, 17 •
3765 Views •
Features, resources, Software and Apps, White Papers & eBooks •
Kris Oldland •
No Comments
Resource Type: Written Guide Published by: Cognito iQ Title: Your Guide to Flawless Field Service – Perfecting Productivity Want to know more? Access to this resource is available to Field Service News subscribers only – but if you are a
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Jul 19, 17 •
3533 Views •
Features, Management •
Michael Bluemberg •
No Comments
Worldwide Business Research (WBR) held its Field Service 2017 conference at the end of April with over 450 service leaders from top manufacturing and service companies in attendance. With so many service leaders in one place what better opportunity to
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Jan 9, 17 •
3197 Views •
Features, Future of FIeld Service •
Marina Stedman •
No Comments
Marina Stedman, Director Global Field Marketing, ClickSoftware, takes a look at the technology shaping the next phase of field service evolution… The term Internet of Things (IoT), describes the inter-networking of physical and smart devices,
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Oct 7, 15 •
3166 Views •
News, Research •
Sharon Clancy •
No Comments
Study links high customer satisfaction with service providers who fix it on the first visit A study commissioned by Trimble as part of awareness for National Customer Service Week in the UK, finds field service organisations need to become more