Tag: Field Service Management

News, Service Operations

OverIT appoints Claudio Bartolini as Chief Technology Officer

The new Chief Technology Officer Claudio Bartolini will report to OverIT’s CEO and Chairman, Paolo Bergamo. This leadership addition promises to accelerate OverIT’s growth ambition.

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FSM Technology, News

OverIT Next-Gen FSM Platform 2022 Wave Three

OverIT Next-Gen FSM Platform 2022 Wave Three unleashes its full potential, offering a tailor-made FSM solution built to satisfy customers’ needs, maximize business efficiency, and improve customer experience.

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Digital Transformation, FSM Technology, News

OverIT Next-Gen FSM Platform 2022 Wave Two

OverIT Next-Gen FSM Platform 2022 Wave Two unleashes its full potential, not only delivering an extensive list of features, expanding the...

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Digital Transformation, FSM Technology

Is Remote Visual Support a Threat or an Opportunity for Field Service Teams?

COVID-19 turned working life as we know it on its head from one day to the next. It hugely accelerated the necessity of a digital...

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FSM Technology, News, Service Leadership

IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with ACV...

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Digital Transformation, FSM Technology, News

IFS Cloud April 2022 Release Delivers on IFS Vision to Lead in Cross-Enterprise Insights, Process Automation and Employee Experience

IFS, the global cloud enterprise software company, today announced the release of its first of two updates to IFS Cloud™ in 2022. This...

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FSM Technology, News

Konica Minolta Selects IFS Cloud to Transform Field Service Management Performance 

IFS, the global cloud enterprise software company, today announces that Japanese multinational technology company Konica Minolta will...

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FSM Technology, News

Quora Group Grows with BigChange Field Service Management

A leading provider of mechanical and electrical building services says a new job management system is helping it to win more business....

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News

OverIT has been named a Leader in the IDC MarketScape Worldwide Field Service Management Solutions for Utilities 2022

OverIT, the global FSM software company, announced it has been named to the Leaders Category in the IDC MarketScape: Worldwide Field...

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Feature, Service Operations

Field Service KPIs: Always Changing, Always the Same.

In the third part of our analysis of the Field Service News Research project exploring the core Key Performance Indicators used by field service organisations today, we see how whilst on the surface things are evolving rapidly, essentially the fundamental aspects of measuring field service excellence remain the same…

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