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Jan 19, 16 •
3287 Views •
Features, Research •
Bill Pollock •
No Comments
Are UK field service companies keeping pace with the rest of the world? In Part One and Part Two of this exclusive four-part benchmarking report for Field Service News, Bill Pollock, President & Principal Consulting Analyst, Strategies for
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Jan 12, 16 •
3250 Views •
Features, Research •
Bill Pollock •
No Comments
Are UK field service companies keeping pace with the rest of the world? In Part One of this exclusive four-part benchmarking report for Field Service News, Bill Pollock, President & Principal Consulting Analyst, Strategies for Growth SM, revealed
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Jan 11, 16 •
5381 Views •
Features, Future of FIeld Service •
Marc Ambasna-Jones •
No Comments
Global energy management firm Schneider Electric is rolling out ServiceMax‘s service management solution to 6,000 engineers across the globe as part of its One Schneider customer support strategy in which IoT will also play a key role. Marc
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Jan 5, 16 •
4289 Views •
Features, Research •
Bill Pollock •
No Comments
Are UK field service companies keeping pace with the rest of the world? In this exclusive four-part report for Field Service News, Bill Pollock, President & Principal Consulting Analyst, Strategies for Growth SM, explores how UK companies compare
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Dec 18, 15 •
4572 Views •
Future of FIeld Service, resources, video, webinars •
Kris Oldland •
No Comments
In the above video you’ll find the Q&A session from our most recent webinar run in partnership with service management software specialists IFS where Field Service News Editor-in-Chief, Kris Oldland spoke with scheduling expert Daryl Dudey of
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Dec 17, 15 •
3316 Views •
Features, Software and Apps •
Kris Oldland •
No Comments
Smarter customer engagement, an interactive customer service hub and streamlined knowledge management are some of the enhancements Microsoft will introduce to its Dynamics CRM platform in 2016. Microsoft Dynamics General Manager Bill Patterson gave
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Dec 15, 15 •
4509 Views •
Features, Management •
Tom Bowe •
No Comments
What should field service companies focus on in 2016? Tom Bowe, Industry Director, Enterprise Service Management, IFS, provides his expert insight The holiday season is upon us, and beyond that, just around the corner, lies another year. You may
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Dec 14, 15 •
2373 Views •
Features, Software and Apps •
Sharon Clancy •
No Comments
The latest developments in remote workforce management are helping companies to get more from their field service teams, explains Paul Ridden, CEO, SmartTask . For field service companies that provide contracted, scheduled staff to client sites,
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Dec 14, 15 •
2669 Views •
News, Software and Apps •
Sharon Clancy •
No Comments
Over 300 service companies are now using its paperless 3-in-1 JobWatch field service solution, reports UK mobile workforce management solutions BigChange. Launched three years ago, JobWatch was developed to give field service businesses of any size
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Dec 9, 15 •
4098 Views •
News, Software and Apps •
Sharon Clancy •
No Comments
Enterprise mobility company Kony Inc. has launched a mobile solution with SAP-Certified Integration to help companies modernise their field service processes for mobile devices, IoT and wearables. The Kony Mobile Field Service solution for SAP Business
