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Jul 16, 18 •
447 Views •
Fleet Technology, News •
Field Service News •
No Comments
Trackunit an innovator of telematics technology, has announced a partnership with United Rentals, the world’s largest equipment rental company, to provide premium telematics solutions for the United Rentals fleet. The two companies share a commitment
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Jul 16, 18 •
762 Views •
Features, Management, Research •
Kris Oldland •
No Comments
The threat of a genuine ageing workforce crisis is being discussed by field service organisations across all industry sectors and in all corners of the globe. Field Service News in partnership with Si2 Partners, Workammo and Service People
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Jul 10, 18 •
687 Views •
News, Software and Apps •
Kris Oldland •
No Comments
The water sector is coming under immense pressure to improve the quality of its service after Ofwat announced it will intervene in water companies whose business plans for PR19 don’t match the “high bar” it expects for customer service… With
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Jul 9, 18 •
1089 Views •
Features, Future of FIeld Service •
Mark Brewer •
1 Comment
Commerce has successfully transitioned from being based around commodities, then products and finally services. But that is not the end of the evolution as Mark Brewer, Global Industry Director, Service Management, IFS introduces the concept of the
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Jul 6, 18 •
971 Views •
Features, Future of FIeld Service •
Paul Whitelam •
No Comments
Paul Whitelam, VP Product Marketing, ClickSoftware, puts across the case that in the race towards AI adoption we shouldn’t forget to see the value and importance of human input in the service cycle… Like many industries, field service has seen
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Jul 5, 18 •
2932 Views •
Features, Future of FIeld Service •
Field Service News •
No Comments
Kevin McNally, Sales Director, Asolvi takes a look at how technologies such as Cloud and IoT are levelling the playing field and giving small and medium-sized businesses the opportunity to deliver service standards that meet and exceed those of the
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Jul 4, 18 •
598 Views •
News, Software and Apps •
Field Service News •
No Comments
Coresystems, a leading provider of cloud-based field service and workforce management software for mid-sized and large enterprises’ field service organizations, today announced that Orchard Machinery Corporation (OMC) is using Coresystems’
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Jul 3, 18 •
1029 Views •
Features, Software and Apps •
Bill Pollock •
No Comments
Bill Pollock, President & Principal Consulting Analyst at Strategies For GrowthSM, takes a look at the biggest two tools being used for field service management and explore the merits of each… In today’s business environment, too much
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Jul 3, 18 •
408 Views •
News, Software and Apps •
Field Service News •
No Comments
The company that made UK showers smart is about to do the same to its scheduling operation, by overhauling it with powerful new software from Fast Lean Smart (FLS). Aqualisa was the brainchild of founder Derek Goldsmith, an engineer who bound together
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Jun 29, 18 •
1143 Views •
Features, Management •
James 'Alex' Alexander •
No Comments
Leading Author and founder of Alexander Consulting, James ‘Alex’ Alexander puts forward a series of strong arguments for the reasons why product-focused companies can and must sell services. This is essential reading for the service director
