-
Sep 26, 18 •
714 Views •
Features, Software and Apps •
Field Service News •
No Comments
As part of a new mini-series of excerpts of from the latest white paper from IFS we take a look at how communication is changing and technology is evolving. In the first feature in the series we looked at how when it comes to communications, Customers
-
Sep 25, 18 •
1010 Views •
Features, Future of FIeld Service •
Field Service News •
No Comments
Adopting IoT as part of the greater service and business environment involves keeping up with industry changes as they take place. That means incorporating better measures when needs arise in any business area and keeping cost-effective solutions
-
Sep 24, 18 •
1137 Views •
Features, Future of FIeld Service •
Field Service News •
No Comments
Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to exceed 50 billion connected devices by 2020… As the cost and complexity of deploying connected devices continue to fall, IoT projects are no longer a
-
Sep 24, 18 •
866 Views •
Logistics, News •
Field Service News •
No Comments
As a cash cow of the service division, how prepared is your spare parts business to embrace increasing pressure from customer expectations, changing trade agreements, and intra-connected new technologies? How will these and more affect your parts
-
Sep 21, 18 •
946 Views •
Management, News •
Field Service News •
No Comments
Places for the upcoming Service Community event which is being hosted by GE Power, are now becoming very limited… The event will be hosted at Ge’s state-of-the-art facility at Stafford on the 16th October from 11.00 to 16.00. As one of the
-
Sep 21, 18 •
1028 Views •
Features, Logistics, video •
Field Service News •
No Comments
Volvo Trucks has been using connectivity for many years to support customers with efficient service planning. Now technologies are opening up new opportunities to take truck uptime even further. Enabling a deeper, more thorough analysis in real time so
-
Sep 20, 18 •
965 Views •
Features, Software and Apps •
Kris Oldland •
No Comments
As humans, we communicate as readily as we breathe and eat. Whichever generation we are born into the desire to relate to the peer group we grow up with remains a constant. The difference lies in the communication technology at our disposal. in this
-
Sep 20, 18 •
959 Views •
News, Software and Apps •
Field Service News •
No Comments
Web programmers and business managers across the United Kingdom will be able to integrate online applications faster and easier than previously possible thanks to a new API product released by global job management company simPRO. simPRO’s ‘RESTful
-
Sep 18, 18 •
734 Views •
Management, News •
Field Service News •
1 Comment
New research released recently shows that mobile device reliability is having an enormous impact on the health and well-being of mobile workers, with over 40% experiencing stress or anxiety due to device issues that prevent them from completing their
-
Sep 14, 18 •
779 Views •
Features, Management •
Jim Baston •
No Comments
In the final feature from our exclusive serialisation of Jim Baston’s excellent industry focused book Beyond Great Service we see the benefits that have resulted in Charlie’s efforts to establish a new sales-focused mentality amongst his service