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Jul 9, 18 •
569 Views •
Features, Future of FIeld Service •
Mark Brewer •
1 Comment
Commerce has successfully transitioned from being based around commodities, then products and finally services. But that is not the end of the evolution as Mark Brewer, Global Industry Director, Service Management, IFS introduces the concept of the
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Jun 25, 18 •
695 Views •
Features, Management, video •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to Deputy CEO and COO of Polygon a company with over 3,500 field service engineers, about how his organisation has evolved over the last decade, the shift towards advanced services that has come
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May 2, 18 •
622 Views •
News, Software and Apps •
Field Service News •
No Comments
IFS, a global enterprise applications company, has previewed major updates of its IFS Field Service Management™ (FSM) offering at the IFS World Conference in Atlanta today. IFS Field Service Management 6 features a number of enhancements,
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Apr 20, 18 •
1169 Views •
Features, Future of FIeld Service •
Kris Oldland •
No Comments
Having been widely touted as a technology that wouldn’t just improve service delivery but would completely revolutionise the way we even approach field service operations the Internet of Things has rapidly become an ever-present discussion topic
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Feb 14, 18 •
1078 Views •
News, Software and Apps •
Kris Oldland •
No Comments
Field service management software is transforming trade/ speciality contracting as more revenue comes from service contracts and maintenance… IFS, the global enterprise applications company, has released a primary research study revealing that
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Jan 31, 18 •
2492 Views •
Features, Future of FIeld Service •
Mark Brewer •
No Comments
Mark Brewer, Global Industry Director for Service Management, IFS explores how service organisations can leverage digital transformation to improve customer service and exceed expectations… Servitization. Uberization. Driverless cars. Drones.
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Dec 7, 17 •
2948 Views •
Features, Future of FIeld Service •
Paul White •
No Comments
Paul White, Director, Customer Engagement Solutions, IFS explains that even with all the data in the world – the most important step to improving the customer experience is understanding what the customer wants… Look around you. Today’s
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Nov 22, 17 •
2545 Views •
Features, Future of FIeld Service, White Papers & eBooks •
Kris Oldland •
No Comments
Resource Type: White Paper Published by: IFS Title: The IFS Digital Change Survey Want to know more? Access to this resource is available to Field Service News subscribers only – but if you are a Field Service Professional you may qualify for
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Nov 2, 17 •
1466 Views •
News, Research •
Kris Oldland •
No Comments
Noventum has released its FSM Solutions Reality Check report, a comprehensive overview of the leading Field Service Management (FSM) solutions to help organisations select the solutions best suited to their requirements. According to research and
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Oct 11, 17 •
1328 Views •
News, Software and Apps •
Kris Oldland •
No Comments
IFS is now uniquely positioned to offer world leading service management software solutions to the full spectrum of service businesses, independent of size, level of operational complexity, vertical focus or geographical location. IFS, the global
