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Nov 28, 18 •
1068 Views •
Logistics, News •
Kris Oldland •
No Comments
The Finnish Agora Networks is bringing city dwellers the Agora parcel kiosks with the goal of reducing e-commerce fees with the help of Clear Channel’s outdoor advertising and by offering versatile 24/7 services. By the end of 2019 more than 200
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Jul 19, 18 •
1458 Views •
Features, Future of FIeld Service, Podcast •
Kris Oldland •
No Comments
In this episode of The Field Service Podcast, Field Service News Editor-in-Chief talks to Kevin McNally, Sales Director for Asolvi about how technologies such as Cloud, Mobile, Artificial Intelligence and IoT have enabled smaller companies to not only
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Jun 6, 18 •
2502 Views •
Features, Future of FIeld Service, Podcast •
Field Service News •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to Prof. Tim Baines about the recent Spring Servitization Conference hosted by The Advanced Services Group and how the conversation around servitization is continuing to evolve as academia and
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May 17, 18 •
1765 Views •
Features, Management, Podcast •
Kris Oldland •
No Comments
Kris Oldland, Editor-in-Chief, Field Service News talks to New York Times and Wall St Journal bestseller, international speaker and all-around customer service guru Shep Hyken about six important steps companies must embrace if they are to deliver
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Oct 16, 16 •
2840 Views •
Features, Podcast •
Kris Oldland •
No Comments
In this the latest edition of the Field Service podcast Kris Oldland, Editor-in-Chief of Field Service News talks to Jonathan Massoud, Divisional Director with WBR – the conference producers that deliver some of the world’s leading field
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Sep 13, 16 •
3271 Views •
Features, Podcast, resources •
Kris Oldland •
No Comments
In this the latest edition of the Field Service podcast Kris Oldland, Editor-in-Chief of Field Service News talks to Nick Frank and Dag Gronevik of specialist service management consultancy Si2 Partners about the importance of understanding the KPIs you
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Apr 20, 16 •
3598 Views •
Features, Podcast, resources •
Kris Oldland •
No Comments
Welcome to the latest edition of the Field Service Podcast. This month we change the format slightly as we bring you a selection of the conversation highlights from a discussion group held with CLickSoftware that featured a number of senior field
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Jan 19, 16 •
3831 Views •
Features, Podcast, Research, resources •
Kris Oldland •
No Comments
Welcome to the latest edition of the Field Service Podcast. This month Field Service News Editor-in-Chief, Kris Oldland and Tim Faulkner of ClickSoftware discuss the findings of the latest Field Service News research which assessed the use of
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Jul 16, 15 •
7815 Views •
Features, Future of FIeld Service, Podcast, resources •
Kris Oldland •
No Comments
Welcome to the latest edition of the Field Service News podcast. This month Field Service News Editor Kris Oldland and Paul Sparkes of Advanced Field Service discuss the findings of the latest Field Service News research which assessed the mobility
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May 7, 15 •
4354 Views •
Features, Podcast, resources •
Kris Oldland •
No Comments
Welcome to the latest edition of the Field Service News podcast. This month we welcome back Simon Spriggs of Exel Computer systems as we look at what are the biggest challenges for large field service companies, what lessons can smaller companies learn
