Tag: Recruitment

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Does outcome-based recruitment solve the workforce shortage in field service?

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the field service sector.

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Concept Academy – a new approach to field service recruitment

Dan Sholl, Concept Resourcing explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.

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Feature, Service Strategy, Think Tank Sessions

Think Tank Debrief: The Challenging Cycle of Field Service Recruitment

Great Insights From Syncron’s Sarang Sambare Reflecting On Discussions At The Field Service Symposium About The Challenges Of A Field Service Workforce Crisis

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Convincing a new generation that University may not be the right path

David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss whether the prevalence of university education has resulted in a field service workforce crisis

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Is a lack of diversity adding to the field service workforce shortage?

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss the return on investment field service companies can see by reducing the time from hiring to field

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The benefit to service revenue of reducing the time from hired to the field

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss the return on investment field service companies can see by reducing the time from hiring to field

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Field Service as a sector needs to be sold to the next generation

David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss how we need to sell field service to a new generation

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How much harder is it to attract new technicians today than it was in the past?

Ben Baum, Durabook explains how the case of Total Cost of Ownership has evolved beyond the lifecycle of the devices and includes productivity of our field techs

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Managing the Field Workforce, Premium Resources, Resources, FSN Free, Video Content

Interview: Overcoming the workforce shortage that is impacting the field service sector

Kris Oldland, Editor-in-Chief, Field Service News talks to David Hall, Whirlpool & Dan Sholl, Concept Resourcing about solving a field service workforce crisis

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If the resource doesn’t exist you are not going to be able to recruit it

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss why they partnered together to develop a new talent pool of field service technicians themselves.

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