Posts Tagged ‘Service Engineer’

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  The Evolution Of Rugged Technology…

  Aug 30, 18 • 1206 Views • Features, Hardware • Kris Oldland • No Comments

   It seems there has been something of a convergence between the worlds of rugged manufacturers and their consumer peers across the last few years. In the past, the two occupied very separate worlds. Rugged was very much the world of heavy, chunky, and

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  Maintaining Customer Satisfaction with a Remote Field Service Workforce

  Aug 22, 18 • 1171 Views • Features, Future of FIeld Service • Manuel Grenacher • 1 Comment

   In today’s society whereas consumer’s we are becoming increasingly used to and expectant of instant results is an obvious challenge for field service organisations but can remote services help bridge the gap? Manuel Grenacher, CEO, Coresystems