Posts Tagged ‘service excellence’

  • alientranscriptWO2

    Services that speak to their customers

    Feb 21, 14 • 2599 Views • Features, ManagementComments Off on Services that speak to their customers

     Nick Frank, a specialist service management consultant with Noventum Service Management continues his series of case studies outlining best practices in field service… Previous case studies showed some of the steps companies can take to understand