Tag: ServiceMAx

Digital Transformation, Feature

Can asset data help us become more sustainable?

Can asset data help us become more sustainable? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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Feature, Think Tank Sessions

Think Tank Debrief: 3 Big Ideas You Need To Know As Service Leader

Syncron’s Sarang Sarambe, ServiceMax’s Mark Wilding & ServiceNow’s Kevin Herring Each Offer A Tip For Service Leaders After Hosting The Field Service Symposium

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Digital Symposium, Digital Transformation, Premium Resources, Video Content

ThinkTank Debrief: The New Frontiers Of Field Service (2023)

Field Service News Brings Together An Incredible Panel Of Industry Leaders To Reflect On The Key Discussions At The Field Service Symposium 2022

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Feature, Think Tank Session, Editor's Pick

What are the barriers for designing for serviceability?

We tackle a contentious issue unearthed in the FSN Research project that we were discussing: Why aren’t all organisations using connectivity in their new product development?

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Digital Transformation, Feature

ThinkTank Debrief: The Extra Value Of In-Person Field Service

ServiceMax’s Mark Wilding Reflects On Conversations At The Field Service Symposium That Outlines The Intrinsic Value That Of In-Person Interactions

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Feature, Service Operations

Do we still have a supply chain hangover after the pandemic?

We focus on the impact the pandemic and subsequent lock-downs had on the global supply chain and ask if there are things we can do today to be prepared for such situations returning in the future.

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Digital Transformation, News

New Data from ServiceMax Reveals the Impact of Digital Transformation on Service Organisations

Schneider Electric achieves €65 million in additional cross sell/upsell revenue, while Pitney Bowes saves $4.7 million through inventory reduction

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Feature, Think Tank Session, Editor's Pick

Defining what effective use of data means

We discuss whether it is possible to define what effective use of data means

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Digital Transformation, Feature

Is a lack of trust in data holding us back?

We explore whether it is a lack of trust in data that is holding us back from truly being able to leverage and unlock the powerful insight we could have within our asset data

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Digital Transformation, Feature, Home

Are Digital Transformation Initiatives Stalling?

When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.

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