Tag: ServiceMAx

Think Tank Sessions, Analysis

The challenges field service companies face in finding new service technicians are universal and not going away… 

ThinkTank Reflections: The challenges field service companies face in finding new service technicians are universal and not going...

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Think Tank Sessions, Analysis

Fresh thinking is needed to overcome a workforce crisis that is sitting across the industry…

ThinkTank Reflections: Fresh thinking is needed to overcome a workforce crisis that is sitting across the industry.​ ThinkTank...

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Digital Transformation, News

ServiceMax Introduces Core 22 R4, a Connected System of Action, Automation and Collaboration for Field Service Professionals

ServiceMax continues to innovate and expand the reach and impact of its Core field service and service execution solution.

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Service Strategy, Think Tank Sessions

ThinkTank Debrief: The New Skillsets of Smart Field Technicians

ServiceMax’s Mark Wilding Outlines Discussions He Had At Field Service Symposium About The Changing Requirements We Need From Our Field Service Technicians.

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Premium Resources, Solutions Theatre

The Power of Asset Data in Digital Transformation

Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.

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News

PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax

Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.

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Think Tank Sessions, Analysis

Will the ongoing digitalisation of the field service sector lead to a greater importance of on-site field service?

The members of our Think Tank offer up their insight into the impact digitalisation will have on field service operations and interactions

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Think Tank Sessions, Analysis

While the strategic goals of field service companies are evolving, so to are the expectations of our customers

The members of our Think Tank offer up their insight into how customer expectations are changing as fast as field service operations

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Think Tank Sessions, Analysis

Is the inherent value a field service engineer brings to an organisation likely to change as service thinking evolves? 

The members of our Think Tank offer up their insight into the impact digitalisation will have on field service operations and interactions

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Think Tank Sessions, Analysis

Will the field service engineers and technicians of the future have a different skill-set of those we employ today? 

ThinkTank Reflections: Will the field service engineers and technicians of the future have a different skill-set of those we employ today?...

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