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Jun 28, 15 •
3314 Views •
Features, Management •
John Cameron •
1 Comment
Operating a successful field service operation today is a challenging experience. A study recently commissioned by Trimble revealed the main factors UK consumers look for when selecting a field service provider, their expectations and biggest
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May 13, 15 •
3828 Views •
Management, News, Research •
Kris Oldland •
1 Comment
New study links high customer satisfaction with service providers who fix it on the first visit Field service organisations need to become more efficient, develop better time-saving approaches and fix a problem on the first visit in order to meet
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Apr 22, 15 •
2949 Views •
Features, Fleet Technology •
John Cameron •
No Comments
John Cameron, general manager of Trimble Field Service Management, discusses the importance of leveraging flexible fleet options to better serve the needs of an increasingly dynamic field service workforce There are a plethora of technologies on the
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Mar 29, 15 •
2355 Views •
News, Software and Apps •
Kris Oldland •
No Comments
Trimble has recently announced that it has added new features to its Field Service Management (FSM) solutions to significantly improve workflow visibility and streamline operations for businesses and their mobile workers in the field. New features have
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Mar 22, 15 •
3218 Views •
Features, Software and Apps •
Kris Oldland •
1 Comment
John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service cycle… Mobile technology is redefining the workday as field technicians increasingly leverage mobile devices
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Feb 16, 15 •
3534 Views •
Features, Future of FIeld Service •
Kris Oldland •
No Comments
The field service industry has, in previous years, been a subject of concern for having an ageing workforce. However, as the industry continues to evolve, a major trend has been the emergence of young, tech-savvy and collaborative workers writes Trimble
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Feb 10, 15 •
3833 Views •
Features, Future of FIeld Service, resources, White Papers & eBooks •
Kris Oldland •
No Comments
Resource Type: White Paper Provided by: Trimble Field Service Management Author: Aly Pinder Jr, Senior Research Analyst, Service Management. Aberdeen Group Title: Emerging workforce in the field: Tech Savvy to Technician Download: Click here to
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Jan 14, 15 •
7638 Views •
Features, Future of FIeld Service •
Kris Oldland •
No Comments
As we head full steam into 2015 predictions of industry trends that will shape the field service industries come thick and fast. Here we look at what our regular columnist’s John Cameron of Trimble Field Service Management’s will be
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Dec 5, 14 •
4213 Views •
Features, Future of FIeld Service •
John Cameron •
Comments Off on The power of mobility: Creating a smarter workforce in the field
Today, the ultimate goal of field service excellence is to respond quickly to customer needs, whatever they may be and it takes four criteria to meet this goal: Be on time, allow enough time to do the job, have the right skills and bring the right
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Nov 21, 14 •
2761 Views •
video •
Kris Oldland •
Comments Off on Sharing data from the field
The third and final advert for Trimble Field Service Management’s latest mobile workforce platform ‘Work Management’ builds on the same cutesy animation but this time the lead characters are some mischievous robots responsible for
