Month: September 2014


The skills tomorrow’s field service engineer will need…

From Tesla’s electric cars to Siemens’ MRI machines, high-tech devices gather all kinds of data to indicate equipment health. Is the...

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Feature, Service Strategy

Understanding and applying effective Change Management: Part One – What is Change Management?

The case for implementing a modern field service solution is well documented, the benefits clear and tangible. However the road to a...

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