Month: January 2016

Digital Transformation, News

Service Max Launches Connected Field Service

Service management software specialist ServiceMax has launched  Connected Field Service,  a complete Internet of Things (IoT) solution for the field service industry. Connected Field Service (CFS) is said to be the first product to seamlessly integrate IoT machine data with a field service delivery system, providing service...

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FSM Technology, Premium Resources, Written Content

White Paper: Standing Alone or Part of a Bigger Picture? (2016)

White Paper: Standing Alone or Part of a Bigger Picture? (2016) For those that have already implemented a scheduling tool as part of their field service delivery, whether it be a fully dynamic system or something simpler that is designed to assist a human dispatcher rather than fully automate the dispatch process, it is almost certain...

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FSM Technology, Premium Resources, Written Content

White Paper: The Helping Hands of Field Service Management (2016)

White Paper: The Helping Hands of Field Service Management (2016) Many companies recognize an area of need in their FSM system capabilities but they then wait until these accumulate resulting in an often-hurried investment decision.   However, by looking at each of the above areas as potential opportunities to gain competitive...

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Digital Transformation, FSM Technology, Premium Resources, Research, Written Content

Research Report: Has field service finally moved to the cloud? (2016)

Research Report: Has field service finally moved to the cloud? (2016) Field Service News Benchmarking project assesses the migration for on-premise to cloud-based field service management services and delivery…    In 2015 Field Service News partnered with leading Field Service Management (FSM) software provider ClickSoftware on...

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