Month: February 2019

Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1 In the first of a four-part series, we bring together three industry experts and put four key questions for them to answer to give us a balanced view of the major trends impacting the field service sector. With responses from Bill...

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#FSN20, Feature, Service Strategy

Servitization: Padawan and Master

Servitization: Padawan and Master The Field Service Podcast returned for a fourth season with an epic three-way conversation between Kris Oldland, Mark Glover and former #FSN20 alumni Prof. Tim Baines…    The Field Service Podcast returns with a bang as Kris Oldland Editor-in-Chief, Field Service News puts his deputy to the test...

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#FSN20, Digital Transformation, Feature

Taking Field Service to the edge

Taking Field Service to the edge Digby Wilson, Principal, South East Australia, Field Service Delivery, Telstra and member of the current #FSN20 discusses Edge Computing and its role in TELCOs. Telcos have struggled to keep on increasing margins and revenue through their offerings however, the need for Telco products has never been...

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