Month: May 2019

#FSN20, Trending, Feature, Service Operations

Why Sharing is Caring in Field Service

Why Sharing is Caring in Field Service A stalwart for change at the entry-level of industry Cheryl-Anne Sanderson says reframing networking could create new value for those fearful of the process. “You should actually want to do it,” she explains to Deputy Editor Mark Glover. But how do we go about such a shift?   …...

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#FSN20, Feature, Leadership

Understanding Leadership during a crisis

Understanding Leadership during a crisis The Covid-19 pandemic is changing everything. It means we have to adapt to a new way of working and a new way of delivering service. Core to this is robust leadership, which itself is changing in the midst of the pandemic. We consult some of the FSN20 to find out …...

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