Month: January 2020

Digital Symposium, Premium Resources

Interview: Making the Blended Workforce an Effective Tool for Delivering Service Excellence. Ft. Chris Jessop, Ideal Boilers (2020)

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Chris Jessop, Ideal Boilers to discuss the blended workforce

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Digital Symposium, Premium Resources

Interview: When the Blended Workforce Model is Right for Field Service. Ft. Adam Gordon, Ericsson (2020)

Kris Oldland, Field Service News talks to Adam Gordon, Ericsson about the challenges and benefits of the blended workforce for field service companies

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Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

Think Tank Sessions: Executive Briefing – Servitization: Challenge and Opportunity (2020)

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Covid Recovery & New Normal, Digital Symposium, Digital Transformation, Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Video Content

ThinkTank Debrief: Digitalization, Servitization, Recovery (2020)

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Digital Symposium, Premium Resources, Video Content

PANEL DISCUSSION: The Road to Recovery US Edition (2020)

Kris Oldland, Field Service News, hosts an expert panel of US-based experts to discuss what COVID recovery will look like for the field service sector.

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Digital Symposium, Premium Resources

PANEL DISCUSSION: The Road to Recovery – EMEA Edition (2020)

Kris Oldland, Editor-in-Chief, hosts an expert panel of EMEA-based experts to discuss what COVID recovery will look like for the field service sector.

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Covid Recovery & New Normal, Premium Resources, Research, Written Content

Research Report: Overcoming the Impact of Covid-19 in Field Service (2020)

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Written Content

Special Report: 10 Thoughts for service leaders planning the recovery (2020)

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Covid Recovery & New Normal, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Executive Briefing – Assessing the Impact of Covid-19 on the Field Service Sector (2020)

Think Tank Sessions: Executive Briefing – Reassessing our approach to Service Delivery (2020) Add to Your Personal Library (0) Click...

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Covid Recovery & New Normal, Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

Think Tank Sessions: Executive Briefing – Reassessing our approach to Service Delivery (2020)

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