Month: October 2020

Feature, Leadership, Trending, Service Strategy

Maintaining Service Standards Across a Dealership Network

Maintaining Service Standards Across a Dealership Network As part of our partnership with Field Service Asia and just ahead of their conference running on the 4th and 5th November Kris Oldland, Editor-in-Chief Field Service News spoke with one of the key speakers Jamie F. Morais, General Manager Aftersales Dealer Operations Asia and...

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Feature, Service Strategy, Trending

2020 – The Year of The Lemon… And Opportunity?

2020 – The Year of the Lemon… and of Opportunity? As the old adage goes, when the world gives you lemons make lemonade. However, knowing when is the right time to open up your lemonade stand is the key. Marc Tatarsky, FieldAware explains more…   The Impending Skills Shortage – What Can You Do Today? …...

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