Month: December 2020

Feature, Leadership, Trending

CEO’s, CFO’s and CIO’s – “Hello, is it me you’re looking for”

Dave Hart, Managing Partner of Field Service Associates, takes us on a journey down memory lane in this exclusive article for Field Service News. OK, come with me on a journey down memory lane here… In 1983, legendary singer Lionel Ritchie (yes, he of Commodores fame) released his new solo album Can’t Slow Down. The …...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Remote Service Delivery, Research, Servitization and Advanced Service Design, Written Content

Research Report: Benchmarking the new normal from year zero (2020)

Research Report: Benchmarking the New Normal from Year Zero The last 6 months have been as tumultuous and challenging as we collectively as a global society have known since the end of the second world war in 1949. Indeed, during the pandemic it was almost impossible to not use various war analogies when discussing the challenges, we...

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