Month: May 2022

Feature, Service Leadership, Service Operations

What Does Great Leadership Look Like Within Field Service Operations?

Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.

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Digital Symposium, Premium Resources

European Field Service Awards 2021 Winners. Louise Murton – Field Service Leader of the Year

European Field Service Awards 2021 Winners. Louise Murton – Field Service Leader of the Year Add to Your Personal Library (0) Click...

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Digital Transformation

Does Servitization Vary from Country to Country Depending on Cultural Differences

Does Servitization Vary from Country to Country Depending on Cultural Differences Service and servitization varies from country to country....

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Feature, Service Operations, Service Strategy

What does the right to repair movement mean for the field service sector?

Chris Hird, Field Service News, discusses what the emerging right to repair movement will mean for the field service sector

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FSM Technology, News, Service Operations

Enrico Leopardi becomes OverIT’s new Senior Vice President Sales EMEA

OverIT announced the appointment of Enrico Leopardi as Senior VP Sales EMEA. He will lead the company’s EMEA sales organization,...

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Digital Transformation, Feature, Service Strategy

Can customer success be defined in a horizontal industry like the field service sector?

Kris Oldland, Marc Tatarsky and Steve Mason discuss the challenges around defining customer success in a horizontal field such as the field service sector

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#FSN20, Feature, Service Strategy

The pandemic accelerated our adoption of remote-first service, but was not the primary driver

The pandemic accelerated our adoption of remote-first service, but was not the primary driver The #FSN20 is Field Service News’ annual...

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News

Join the Service Community with BT in Birmingham on 9th June 2022

Our next Service Community Event is being hosted by BT Final Mile group at their state of the Art Birmingham office at Snowhill. The UK...

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Feature, Service Leadership, Service Operations

What Can We Take from the Pandemic Forward into the New Normal of Field Service?

What Can We Take from the Pandemic Forward into the New Normal of Field Service? In October 2021, Field Service News hosted the inaugural...

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Digital Symposium, Premium Resources

European Field Service Awards 2021 Winners. Alan Holt, Fujifilm – Team of the Year

European Field Service Awards 2021 Winners. Alan Holt, Fujifilm, Team of the Year Add to Your Personal Library (0) Click Category to...

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