Showing results for 'electrolux'
Join IFS and Electrolux for an Insightful Webinar on Dynamic Scheduling and Customer Centricity
Interview: A Capacity Crisis is Looming. The Blended Workforce Could be the Answer. Ft. Steve Zannos, Electrolux (2020)
Is The Only Way To Connect With Your Technicians Through An App?
Is The Only Way To Connect With Your Technicians Through An App? Steve Zannos, Senior Director of Customer Care at Electrolux, suggests an open channel…
What Can We Do to Get More Young People in Field Service?
What Can We Do to Get More Young People in Field Service? Steve Zannos, Sr. Director, Customer Care – Electrolux, and member of the current…
Do we need to do more to attract veterans into field service?
Do we need to do more to attract veterans into field service? As we continue to face an aging workforce crisis within the global field…
The shift in mindset of veterans entering the enterprise
The shift in mindset of veterans entering the enterprise As we continue to face an aging workforce crisis within the global field service sector, many…
Seven Deadly Sins of Field Service Management: #3 Not establishing accountability
Seven Deadly Sins of Field Service Management: #3 Not establishing accountability At the December 2023 Copperrberg Service Academy, Ron Zielinski, Sr. Vice President, Global Customer…
Whose responsibility is it to ease veterans into a workforce?
Whose responsibility is it to ease veterans into a workforce? As we continue to face an aging workforce crisis within the global field service sector,…
Seven Deadly Sins of Field Service Management: #4 Not respecting boundaries
Seven Deadly Sins of Field Service Management: #4 Not respecting boundaries At the December 2023 Copperrberg Service Academy, Ron Zielinski, Sr. Vice President, Global Customer…