Author: FIELD SERVICE NEWS

Feature, Service Strategy

4 Foolproof Steps to Kick Off a Tech Deployment

In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.

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Feature, Service Operations

The Ongoing Generational Shift in the Service Workforce

The Ongoing Generational Shift in the Service Workforce In the first article of a series of excerpts from a recent white paper published by...

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FSM Technology, News

Your Housing Group Chooses Fast Lean Smart Dynamic Scheduling Solution to Optimise Efficiency and Customer Experience

Your Housing Group (YHG), one of the UK’s largest housing providers with 28,000 homes, is set to transform the efficiency of their field...

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Digital Transformation, Feature

Industry Spotlight: Healthcare at Home

Industry Spotlight: Healthcare at Home In our Industry Spotlight series of videos, we look at field service operations and technology...

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Digital Transformation, Feature

The Skills Gap, Illustrated

The Skills Gap, Illustrated In a new series of excerpts from a recent white paper published by Aquant we uncover how field service...

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Uncategorized

White Paper: The 2020 Service Intelligence Benchmark Report

White Paper: The 2020 Service Intelligence Benchmark Report (2020) This data report published  by Aquant, now available at Field...

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News

Aquant Announces Intelligent Warranty Audit to Accelerate Service Transformation

Aquant created Intelligent Warranty Audit., an AI-driven product that enables organizations to leverage large amounts of warranty data, reducing service costs through faster, more accurate claims processing.

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Digital Transformation, Feature

The Key Driver for 3D Systems Adoption of AI

Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations

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Feature

The KPIs that Matter in 2020 (Part One)

The KPIs that Matter in 2020 (Part One) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...

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Feature

Why Workforce Measurement (Really) Matters Now

Why Workforce Measurement (Really) Matters Now You can’t manage what you don’t measure. It is an oft-repeated phrase amongst management...

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