It is no longer a question of why asset data should be shared across a business but instead it is how?
It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the …...
Digitization, Digitalization or Digital Transformation?
Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving forward and...
The drivers for change beyond the pandemic
The drivers for change beyond the pandemic The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving …...
Prioritizing digital transformation projects
Prioritizing digital transformation projects The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving forward and keep...
What are the most significant ways in which customer expectations are changing?
What are the most significant ways in which customer expectations are changing? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of these two growing...
How AI Is Being Used To Speed Up The Delivery Of Off-Site Services To Clients?
In this article for Field Service News, Ryan Condon, Head of Content at Comparesoft, discusses how Artificial Intelligence is changing field service management. Artificial Intelligence (AI) was something we imagined would transform our lives in the future. But, since it’s now a part of our everyday lives, field service managers and...