Why data is the ultimate democratizing tool that changes the paradigm in field service
Why data is the ultimate democratizing tool that changes the paradigm in field service We have talked at great length within our industry about the importance of embracing data and adopting data-driven approaches to defining how we deliver service in a manner that allows our field technicians, our customers and our shareholders to be...
The Ongoing Impact of the Pandemic on Field Service Operations
While the end maybe in sight the imapct of the pandemic lingers. In a new series of features from the latest Field Service News Research study hosted in partnership with ServiceMax, we explore the correlations between asset data flow, servitization and cross-department collaboration. Here in the first feature reviewing this data, we...
