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Digital Transformation, Feature, FSN Research, Home Page, Home Page, Analysis

What are the key take-aways from this study into the use of asset data in field service?

What are the key take-aways from this study into the use of asset data in field service? What are the key take-aways from this study into the use of asset data in field service? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry.   These …...

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Home Page, Analysis, Service Strategy, Service Strategy, Editor's Pick, Think Tank Session, Editor's Pick, Think Tank Sessions

Defining Servitization

Defining Servitization Before looking at the question of, is servitization dependent on being OEM owned we discussed what does servitization really mean. By definition it is applying a service to a product in order to create additional value or a new offering to customers. In reality the way servitization is applied can vary...

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Digital Transformation, Digital Transformation, Editor's pick, Feature, FSN Research, Home Page, Home Page, Analysis

It is no longer a question of why asset data should be shared across a business but instead it is how?

It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the …...

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Digital Transformation, Feature, FSN Research, Home Page, Home Page, Analysis

The importance of understanding service within the executive business strategy

The importance of understanding service within the executive business strategy In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of these two growing...

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