Ben Baum, Durabook explains how the value of working with a specialist rugged manufacturer goes far beyond simply having reliable devices in the field.
“Designed to” or “certified at” – why these two phrases mean very different things in the world of rugged
Ben Baum, Durabook, discusses the importance of genuine third party testing to ensure devices are up to the rigours of day to day field service.
Ben Baum, Durabook explains how the case of Total Cost of Ownership has evolved beyond the lifecycle of the devices and includes productivity of our field techs
In this feature from a recent white paper sponsored by Salesforce, we discuss why having deeper, more nuanced information is important for field service workers.
In the last in a series of essays for service leaders we ask how we find meaning in an ever-growing ocean of data