What are the key take-aways from this study into the use of asset data in field service?
What are the key take-aways from this study into the use of asset data in field service? What are the key take-aways from this study into the use of asset data in field service? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These …...
It is no longer a question of why asset data should be shared across a business but instead it is how?
It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the …...
How do we tackle diversity within our field engineering workforce?
How do we tackle diversity within our field engineering workforce? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr. Prior to joining Clevr, Jansen had shown...
The positive correlation between the wider distribution of asset data and improved service delivery
The positive correlation between the wider distribution of asset data and improved service delivery In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of...
All business units in an organisation need to pull together to deliver advanced services
All business units in an organisation need to pull together to deliver advanced services In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of these two...
Attracting a new generation into the world of engineering
Attracting a new generation into the world of engineering The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Sarah Brettle, Director, Customer Service Division, Ford. Having joined Ford in 2010, Brettle has served...
3 Reasons Why Quality Sustainable Trade Workwear is Leading the Way Forward
Organisations are recognising the importance of trade workwear for fostering a positive brand image and for ensuring the safety and well-being of employees. Workwear isn’t just about quality anymore. Sustainable production of clothing is key to ensuring you are providing durable, long-lasting uniforms. With some insights from Ann...
How often do service leaders work alongside their colleagues from other business units?
How often do service leaders work alongside their colleagues from other business units? In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of these two...
The importance of understanding service within the executive business strategy
The importance of understanding service within the executive business strategy In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of these two growing...
Service leaders are increasingly getting a say at the executive table
Service leaders are increasingly getting a say at the executive table In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each of these two growing trends....