Leadership

Leadership and strategy features for those working in senior field service management roles

Feature, Home Page, Analysis, Leadership, Service Operations

Bringing a Team Together in the Most Challenging of Times

Bringing a Team Together in the Most Challenging of Times In October 2021, Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity and excellence of …...

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Feature, Leadership, Service Operations

How to Make Tough Decisions Around Prioritisation in Field Service Operations

Louise Murton, UK Service Director at BAXI Heating, discusses how to make tough decisions in field service operations.

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Leadership, News

Syncron Strengthens Leadership Team Amid Strong Growth, Appoints New CFO and CTO

Daniel Rosenthal joins Syncron as CFO to accelerate the evolution of Syncron’s operating model; Vatsan Govindarajanas as CTO to drive innovation for its Connected Service Experience platform.

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Feature, Leadership, Service Operations

Making our Field Technicians Feel Comfortable and Safe at Work

Alan Holt discusses the challenges of keeping field technicians safe during the pandemic and how communicating with his team has been crucial during these difficult times.

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Feature, Leadership, Service Operations

Seeking the Balance Between the Old and New Worlds of Field Service Operations After the Pandemic

Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.

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Feature, Leadership, Service Operations, Service Operations, Editor's Pick

Is There a Secret Ingredient in the Fujifilm corporate DNA?

Is There a Secret Ingredient in the Fujifilm corporate DNA? In October 2021, Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity and excellence of …...

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Feature, Leadership, Service Operations

What Does Great Leadership Look Like Within Field Service Operations?

Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.

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Feature, Leadership, Service Operations

What Can We Take from the Pandemic Forward into the New Normal of Field Service?

What Can We Take from the Pandemic Forward into the New Normal of Field Service? In October 2021, Field Service News hosted the inaugural European Field Service Awards to celebrate …...

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FSM Technology, Leadership, News

IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with ACV (annual contract value) bookings up 78 percent year on …...

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Leadership, News, Service Operations

Leo Perrotta becomes OverIT’s new Chief Customer Success Officer

Ashok Leyland in Partnership with Syncron to Propel Industrial IoT Transformation for Predictive Vehicle Maintenance Ashok Leyland in Partnership with Syncron to Propel Industrial IoT Transformation for Predictive Vehicle Maintenance …...

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