#FSN20: Patrick Jansen – Data, Disruption, Turbines and People
Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
Research Debrief: The impact of asset data flow beyond the silo of field service operations (part one)
Part one of an in-depth research debrief into a study by FSN Research and ServiceMax into asset data flow within field service
Interview: Why Konica Minolta forged their own path forward with remote first as a default
Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Kris Oldland to discuss their remote-service journey and explain why they developed their own internal remote-service delivery solution AIRe Link.
Interview: Digital Transformation and the Democratization of Service Excellence Ft. Bulent Cinarkaya & Tasker Generes, ServiceNow
Kris Oldland is joined on the Digital Symposium by Tssker Generes and Bulent Cinarkaya of ServiceNow to discuss digital transformation in field service
Interview: The Importance of Asset Data Flow. Ft. Amit Jain, ServiceMax
Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, CPO, ServiceMax as the two discuss the role of asset data in field service
Research Debrief: Benchmarking Workforce Management Amongst Service-Centric Companies (2021)
Kris Oldland and Mark Belenky digest the findings of a Field Service News Research study into workforce management challenges amongst field service companies.
Documentary: The Blended Workforce and the New Normal of Field Service (2021)
An exclusive documentary produced by Field Service News that outlines the challenges and benefits of the blended workforce
Interview: Understanding Remote Service and its Impact on Field Service. Ft. Evans Manolis and Gary York, Help Lightning (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Gary York and Evans Manolis to discuss remote service technology
Interview: How to Achieve Effective Adoption of Remote Service & Augmented Reality. Ft. Clay Barker, Revolution Retail Systems (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium Clay Barker to discuss adoption of remote service technology
Interview: Cool or Tool? What You Should Look for When Selecting a Head-Worn Computer. Ft. Chris Parkinson, RealWear (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Chris Parkinson, Realware to discuss head mounted computing
