In this article, we explore the challenges of building a sense of community among field service workers and discuss how digital transformation can help to create a more engaged and motivated workforce.
IFS, the global cloud enterprise software provider, announces the appointment of Matthias Heiden as its new Chief Financial Officer.
Join Syncron for an exclusive LinkedIn Live event on March 29th to explore the latest strategies and technologies for maximizing service contract performance.
Sidney Lara, Service Principal at Aquant, discusses how field service organizations can reduce the gap between best and worst.
Known for its white glove service, a new user-friendly website was overdue.
Sidney Lara, Service Principal at Aquant, Sidney Lara discusses the findings from Aquant’s 2023 Service Intelligence Benchmark Report and explains why Cost per Resolution (CPR) is a key indicator for service operations but also an important tool in service sales.
Sidney Lara, Service Principal at Aquant, discusses how field service efficiency will be key to navigating our way through inflation and the economic uncertainty ahead.
IFS has announced financial results for the full year ending December 31, 2022 with the company posting exceptional results with software revenue and cloud revenue growth as existing customers and new customers switch to IFS Cloud.
Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.
OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.
